Dealership

Stratton Chevrolet

Beloit, OH

4.7(260 Google reviews)

Contact

16050 OH-14, Beloit, OH 44609
(330) 537-3151strattonchevrolet.com/

Google Reviews

# Summary The dealership receives consistently strong praise for its sales department and customer-focused approach, with multiple customers highlighting helpful staff members and smooth purchasing experiences. However, one detailed negative review describes significant frustrations with the service department's communication, lack of loaner vehicle availability, and inability to process warranty-related rental reimbursements.

808smokey !a month ago

Great service and sales department! Dirk was a great help in my situation. Highly recommend we're buying another car there soon stratton 😎

Melissa Rowbottom5 months ago

They don’t even deserve one star. Run far away if you appreciate good customer service, because this dealership’s service department is horrible at customer service. My son’s car has been at this dealership for 2 weeks. Car is under warranty and they are waiting on a motor. The service department has been dragging him along telling him the loaner car should be back any day. Apparently they only have one loaner car. They won’t pull a vehicle from their inventory for him to drive. They have no idea how to approve/request the rental car reimbursement option that GM customer service said is available, but the dealership has to take care of it. Not only do they not know how, they won’t figure it out so he can have a vehicle to drive.

chad griffith6 months ago

I needed a vehicle after an unfortunate accident that totaled my truck. After locating the exact make and model I needed I had a very good experience with the sales representative Bill who made this stressful buying process very smooth and efficient. Very pleased with the process.

Joshua K4 months ago

Best dealership around always very helpful and willing to help with any questions I'd 100% recommend buying a vehicle here. Very simple process to trade in my truck for one they had on the lot and have been very happy with the truck and I've had it more than a month now.

Dennis Havaich4 months ago

This dealership is extremely accommodating and they go out of their way for customer satisfaction. They are extremely punctual. They got me in for an oil change, even though it was not scheduled.

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