Subaru of Portland
Portland, OR
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# Summary The dealership consistently earns praise for its knowledgeable and patient sales staff who prioritize listening to customer needs and creating a low-pressure, supportive buying experience. Multiple reviewers highlight the professionalism and genuine empathy of individual team members, along with efficient finance processes and a company culture that emphasizes friendliness and customer care.
Five stars for the team at Subaru of Portland! After a stressful few weeks following a car accident, Ariana and Miriam made the process of getting into a new vehicle seamless and supportive. They really listened to what I needed. A big thanks to Keith as well for navigating the final hurdles to get me into my car today. Excellent service from start to finish—I wouldn't go anywhere else!!
I cannot say enough things about ny experience with Reagan. From the moment I walked in, she was incredible. I told her exactly what I was looking for, and she went straight to work finding it for me. What truly set her apart was her patience and genuine empathy. As a woman, walking into a dealership can be intimidating; it’s often a high pressure environment full of men where we can be made to feel foolish or overlooked during a car transaction. Reagan completely dispelled that apprehension for me. She is a highly professional woman who truly listens. I never felt pressured, and she made the entire process feel safe and stress-free. She went out of her way to ensure I got a fantastic deal and stayed kind and patient until I found exactly what I wanted. Thank you, Reagan, for helping me get my dream car and for providing such a wonderful, hassle-free experience!
I received first rate customer service when I purchased a 2026 crosstrek Saturday. My salesman, Charles answered all my questions without hesitation. He was knowledgeable on the functions of the car when I test drove it. I have recommended Charles to a family member. Thank you Charles.
I had a very pleasant experience buying my car at Subaru of Portland. Everyone was friendly and helpful, which made what is usually a long and stressful process feel much more manageable. Ariana was the first person to reach out to me after I inquired online, and she was wonderful to work with—very personable and easy to talk to. She mentioned that she’s fairly new to her position but comes from a hospitality background like myself, and it really showed. She was warm, welcoming, and made the entire experience more comfortable. I would absolutely recommend working with Ariana if you’re in the market for a new car. I’d also like to acknowledge the management team for clearly fostering a culture that values friendliness and professionalism throughout the dealership.
I had an excellent experience leasing my car at this dealership. The entire process was incredibly smooth and easy from start to finish. Ariana, Christian, and Ted in sales were wonderful to work with. Keith in finance was also great and made the paperwork process straightforward and efficient. This was my first Subaru, and I’m very happy with my experience so far. Everyone I worked with was professional, knowledgeable, and respectful of my time, which made the process even more enjoyable. I highly recommend this dealership and especially the team I worked with. Thank you again to Ariana, Christian, Ted, and Keith for making this such a positive experience!
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