Summit RAM Chrysler Dodge Jeep
Ponoka, AB
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Staff members consistently deliver exceptional customer service, going above and beyond expectations through attentive listening, honest dealings, and personalized attention to detail throughout the buying process. Customers praise the dealership for making vehicle purchases smooth and stress-free while feeling genuinely cared for rather than pressured into sales.
My husband Mark and i had the best experience with Richard and Landon and the other staff at Summit. We originally were told by another dealership that the make and model didn’t exist in the colour we originally wanted in Alberta but when we learned it did we called and confirmed and the guys went above and beyond our expectations with the customer service, including driving to Leduc from Ponoka to drop off a key. We are beyond impressed with the service, care to detail and personable experience we had with them. Highly recommend if you’re looking for something.
Thanks to Charles for making our buying experience quick and simple, getting us into the van that we wanted! He made the buying process easy and explained everything without us asking. He even entertained our young fella while we waited on the financing process. I will definitely be suggesting the dealership and Charles to any of our friends who are in search of a new vehicle!
Just had the most FANTASTIC BUYING EXPERIENCE with Charles at Summit Ram in Ponoka!! And talk about an HONEST salesperson!!! I forgot I left $50 in change in my console of my trade and Charles had it all collected and returned it all to me!! I’m so happy with everything and I’m going to recommend everyone see him when they are looking for a GREAT DEAL on a new safe RIDE!!
I had a great experience working with Charles at Summit Ram. From start to finish, he was professional, personable, and genuinely focused on helping me find the right vehicle rather than pushing a sale. Charles paid attention to all the details, took the time to answer all of my questions, and made the entire process smooth and stress-free. I especially appreciated his low-pressure approach and the effort he put into ensuring everything was handled properly. Shantell was also great to work with, being very personable and a good sense of humor. Thank you for making this such an easy vehicle-buying experience!
Happy with my experience purchasing my new to me ram 3500. Eldon and Shantel took very good care of my and helped out a lot. On delivery day I saw my nice clean truck with a full tank of diesel. Nothing bad to say about summit ram.
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