Surgenor Ottawa -Chevrolet Buick GMC Cadillac Corvette
Ottawa, ON
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# Summary The dealership consistently delivers positive customer experiences characterized by knowledgeable and attentive sales staff who prioritize customer needs without applying pressure. Beyond sales, the team—including service, finance, and management—demonstrates genuine care and professionalism, with multiple customers praising individual staff members for going above and beyond expectations.
Got my new chevy silverado 2500HD trail boss from surgenor and the salesman Ivan was the best all the way to the end. Even had issues with the truck and they manage to fix it right away before delivery with there dedicated mechanic team. I really recommend Surgenor for your next vehicle and go see Ivan he's the best.
I recently purchased an Cadillac Optiq and had an excellent experience from start to finish. Patrick, my sales consultant, was very helpful and knowledgeable throughout the entire process. He took the time to explain everything clearly and provided me with several options so I could make the best decision for my needs. I never felt any pressure at any point, which made the experience very comfortable and enjoyable. Austin, the Sales Manager, was great to work with and made sure everything went smoothly. John in Financial Services was professional, knowledgeable, and took the time to walk me through all the details, making the final steps simple and stress-free. Overall, the whole team was helpful, knowledgeable, and always available to answer my questions. I truly appreciated the no-pressure approach and the excellent customer service. I would highly recommend this team to anyone considering purchasing a vehicle.
I had such a wonderful experience with Walter at the GM/BUICK Dealership. I had gone to Mr. Lube across the street because one of my tires was losing air, and they told me I would likely need to replace two tires. Since they needed the wheel lock key to inspect things further, I went over to the dealership to see if they could help me locate it. That’s when Walter completely went above and beyond. Instead of simply pointing me in a direction, he actually walked across the street with me to look at the car himself, checked the tire, and took the time to properly assess the situation. Thanks to his honesty and expertise, I found out I did not need two new tires after all. Walter’s kindness, professionalism, and genuine willingness to help saved me from unnecessary stress and expense. You don’t often come across people who care this much about helping someone. Thank you for being such a great human, Walter. I hope you have the absolute best time at the Grand Prix weekend. GM/Buick is lucky to have you 🚗✨🏁
Big thanks to Patrick Sebasthean for the amazing service once again! This is my 4th car from this dealership and every time he makes the process easy, smooth, and stress-free. Always professional, always looking out for his customers. Highly recommend him if you’re shopping for a vehicle! The whole team provides an amazing service 10/10
I had an amazing experience working with Jessica in sales. She took the time to really understand what I needed in a vehicle and guided me through every option with patience and genuine care. Her personalized service made the whole process easy and stress-free, and her professionalism was outstanding from start to finish. Thanks to Jessica, I found the perfect vehicle that fits my needs perfectly. I couldn’t be happier, highly recommend asking for her if you’re looking for top-notch service! ⭐️⭐️⭐️⭐️⭐️ 10/10 Experience!
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