Sutliff Volkswagen
Harrisburg, PA
Brands
Contact
Google Reviews
Customers consistently praise the dealership's sales staff for their professionalism, patience, and non-pressured approach, with multiple reviewers highlighting positive experiences with specific team members and competitive pricing. However, one customer reported severe mechanical issues with their vehicle and alleged miscommunication with corporate, indicating potential concerns about vehicle quality and customer service follow-up.
Sutliff VW 10/10! I got an incredible deal on my new GTI, and the entire process was smooth and seamless from start to finish. A huge shoutout to Mike Grady, the sales manager, he was professional, transparent, and made everything easy and stress-free. Kudos to the rest of the Team, other Mike and Thomas for making everything so smooth. They also gave me a very generous trade-in offer on my 2020 GTI, which made the decision easier. If you’re in the market for a VW, I highly recommend Sutliff and especially working with Mike. So far, I couldn’t be happier with my experience.
Randy spent a lot of time showing me around even after I told him I wasn’t buying that day. He took me for a drive and thoroughly walked me through all the features without any pressure at all. Genuinely a great guy. You’ll be in very good hands if you ask for him.
From the moment I walked through the doors, I was met with a warm and welcoming atmosphere. Every employee I encountered was pleasant and made me feel comfortable right away. Mike was incredibly professional and patient throughout the entire process. He listened attentively as I explained what I was looking for and what fit my budget. I truly appreciated the time and attention he gave me—it made all the difference. And then there’s my friend Johnathan. He was an absolute gem! He worked so hard to help me secure a car payment that was truly affordable for me. His kindness and dedication did not go unnoticed, and I’m extremely grateful for everything he did to make this experience such a positive one. I would absolutely recommend this dealership to my friends and family. Thank you, Mike and Johnathan, for the exceptional service. I appreciate each of you more than you know! 🙏🚗💙
Bought a new Jetta from them their salesman were not pushy, we felt at ease and after checking around we actually found that they were giving us the best deal around
I am writing to express my extreme dissatisfaction with my experience at your dealership. I purchased a vehicle from you a few years ago that has required three heads and two engines within only 40,000 miles. Furthermore, I was disappointed to learn that the dealership informed VW corporate that they had spoken with me regarding an open case, when no such communication ever took place. Due to these ongoing mechanical issues and the lack of honest communication, I will no longer be a customer of Sutliff.
Get anonymous quotes from Sutliff Volkswagen
Submit your car request anonymously — Sutliff Volkswagen and other dealers in Harrisburg, PA will compete for your business. You choose who to reveal your contact info to.
Get quotes anonymously →Is this your dealership?
Claim this listing and your first bid is free — no credit card required to get started.
Claim this listing — first bid freeNo credit card required to sign up
How AutoAnon works for dealers
- Buyers submit anonymous vehicle requests
- Matched dealers compete with their best offer
- Buyer chooses — you get their contact info exclusively
- First bid is on us
