SVG Chevrolet in Greenville

Ethan at SVG went over and above to get us the perfect vehicle!! Even met us after hours in a snow storm to give us the keys to our new car because it was the only time we had!! Truly took time, energy, and care in finding the Traverse with every thing we needed for the price point we needed. I spoke to many dealerships during my buying process and ended up asking SVG to get a vehicle from another dealership just so I could buy it from them, because of their customer service! Will absolutely be purchasing my next vehicle from them as well! Highly recommend, and work the drive from Lex, KY!

Buying my pickup truck several years ago was a breeze. SVG was great to work with thru the purchase process. The first couple years of service, they did an okay job, other then not greasing any of the ball joints. However; the couple services that I have had there has been terrible. They overfilled the oil for what my vehicle was and allowed 1 free service for the hassle, which was nice. We took our truck back to SVG in Greenville about a month ago for the free service. We had the free service as well as paid for the full 4wd service that was discussed at the time. When the truck was done, I looked underneath the truck because of past issues. I could tell that the ball joints were not greased again. I called the manager out and he took it back in and greased 1 of them. When I brought the truck home, I crawled under to make sure they had them all greased, and that's when I seen the oil dripping from my transfer case. I called SVG and told them about the leak and that they needed to tow this back to SVG and get it fixed. This was not an issue prior to the service of the pick up truck. Instead of towing it back, the service manager came to our home, allowed him in our shop and he attempted to fix the leak. He was cranking on the transfer case plug and I mentioned that he was going to crack it if he wasn't careful. He then proceeded to chew me out. While he was there, I was reading over my bill and noticed that in the bill for the 4wd service, it states Rear Diff Service with Cover removed. And this was not removed. As well as 3 more ball joints were not greased, after he told me he watched his service tech do this. He claimed he was getting me a new transfer case plug and going to put it in the following day but in the meantime, he said I could drive the truck. I crawled underneath and looked at it the next day because he did not return any phone calls. What i seen then was the that transfer case was cracked. I talked to the general manager, Jeff and he said he would call me back but that never happened. He did eventually text me and then had Carleton call me back. I left them know it was cracked and sent them photos as well as videos. I use this truck daily and I also plow snow so having this issue during the snow storm did not help any. 5 days that I couldn't use my vehicle because of negligence with their service department. At the end of the day, SVG fixed my truck but we will never deal with SVG again.

⭐ 1 Star (0 stars if I could) – Absolutely the worst dealership experience of my life I have purchased three vehicles from SVG Motors over the years, and after what they just put me through, I will never return and strongly advise others to stay away. My first purchase, a 2001 Chevy Blazer, was fine. My second vehicle, a 2006 Toyota 4Runner, is also a good vehicle — but even then I should have learned my lesson. During that purchase, the salesman asked if I wanted the Simonize package. I clearly said NO. When I later reviewed the paperwork, I discovered they had added it anyway for around $2,500. It only got removed after arguing with the sales manager. That should have been the last time I ever stepped foot in SVG Motors. Unfortunately, I later saw a 2019 Acura TLX on their lot and made the mistake of trusting them again. About 16 months later, SVG contacted me offering to refinance my vehicle, claiming they could lower my payment and interest. I agreed and came in based on how they presented it. What happened next was completely unacceptable. During this so-called “refinance,” I was forced to sell my car to SVG and repurchase the exact same car from them, which resulted in over $1,800 in unnecessary sales tax. I later confirmed directly with Day Air Credit Union that this is NOT required to refinance a vehicle. When I confronted SVG, the salesman claimed: “That’s the only way we can do it.” Hours later, the sales manager Jeff called and offered three options: 1. Go back to my original loan 2. He would write me a check to cover the sales tax 3. Rewrite the deal again without sales tax I chose the check. On the day I was supposed to come in and receive it, I instead got a voicemail stating they had already written up a completely new deal and lowered my payment — without my approval. During this entire process: • They forgot paperwork multiple times • A salesman showed up at my house unannounced on a Sunday, causing a panic and setting off my dogs • Communication was disorganized, inconsistent, and careless Worst of all, my original lender still shows my loan as active and due. When I contacted both lenders, I was told: • Day Air Credit Union received incomplete paperwork from SVG • They reached out to SVG and never heard back • Day Air ultimately informed me they do not offer refinancing loans at all — only new vehicle purchases So now I am left dealing with: • Multiple lenders • A loan that should have been paid off but wasn’t • Extra taxes charged that never should have existed • And zero accountability from SVG Motors This is not a misunderstanding — it is a pattern of incompetence and deceptive practices. If you value your money, your credit, and your peace of mind: DO NOT do business with SVG Motors

This is my second time purchasing a vehicle from the Greenville SVG. They are always helpful in this process. Definitely a great place to buy from. I’ll definitely be back to buy another in the future! Amber was very helpful and kind. Thanks for helping and making this car buying experience great! I love my Blazer!

A very great place for 1st time buyers and some looking for they're 5th car. Very friendly and was great with keeping me informed. Thanks for getting in a great chevy with low miles!