Taylor Grubaugh Chevrolet of West Plains

I just recently got 2024 toyota corolla from them. They made the process really easy for me. My old car is not going to make it to west plains from nixa. Theu delivered the car to the house, the car was in a really great condition. No problem, car was exactly what was posted on their website. Thank you for making it easy for us and will definitely recommend this dealership. They do not overprice.

They were all great but especially Kyle Parrish who helped me buy a used truck. I was looking online and saw the truck I wanted. Problem was I was in California and they are in Missouri. But they answered my questions, showed integrity, filmed the car for me, and shared what I needed to know. I decided I liked the Truck and I liked the way Kyle did business. I bought the truck. I then flew out and the truck was as promised if not even better than promissed. I just arrived back in California tonight after driving my new truck back. Kyle, thanks for the hat it looks great on me, 😂.

“I purchased a used truck and had an issue arise shortly after the sale. While the warranty didn’t cover the repair, the dealership worked with me and helped resolve the situation. My salesman Caleb was responsive, communicated throughout the process, and went above and beyond to help.”

Great experience with Taylor Grubaugh Chevrolet of West Plains!! No hassle at all and Caleb was very accommodating and quick with responses! I live out of town and Caleb offered to bring the vehicle to me, above and beyond service! As he was driving, he noticed an issue with the vehicle, he pulled over and called me immediately to let me know what was happening. They got it fixed the next week and promptly set up a time to still bring it! Dave in finance stayed a little late to get the paperwork completed and it was very straight forward. I like that there were no hidden fees, I didn’t have to trade and finance to get the advertised price. Only additional fee was the DOC fee but that’s nothing new. Also, they had a second key and mailed it to me! Fantastic experience and I would recommend them to anyone. Thanks again for your hard work Caleb and Dave!

I highly recommend Hayden C. (sales) and Dave D. (finance). I found the exact truck I was hunting online, but it was in MO at Taylor Grubaugh’s dealership. I live in TN. Having never purchased a vehicle from another state, I reluctantly called the dealership and spoke with Hayden. He was extremely helpful and accommodating to the fact I was shopping from a different state. Dave also is a top notch professional with a breadth of experience in the car business. We got the deal done over the phone and via Docusign within 30-45 minutes total. The truck arrived on a car hauler at my home in Nashville, TN the very next day and it was immaculately clean. All the paperwork was in the glove compartment along with a Taylor Grubaugh hat and a handwritten letter from Hayden, which I thought was an especially nice touch. These guys knocked it out of the park! Very pleased with my experience!