Franchise Dealer

Terryville Chevrolet

Terryville, CT

4.2(817 Google reviews)

Brands

Chevrolet

Contact

302 Main St, Terryville, CT 06786
(860) 582-7434terryvillechevy.com/

Google Reviews

# Summary Customers consistently praise the dealership's sales staff for their transparent, helpful approach and smooth purchasing experiences, with several reviewers highlighting specific salespeople by name. However, one customer experienced significant issues with a vehicle's pre-delivery condition and warranty coverage, expressing frustration with the dealership's handling of the situation and post-purchase support.

Nick Donofrio6 months ago

Our family had a great experience purchasing a new vehicle from Mitch at Terryville Chevrolet. Mitch was extremely helpful and transparent. He went above and beyond to make sure we were taken care of from the opening conversation to driving off the lot. There were no pressure for add ons from anyone at the dealership, just provided all the information we needed to make the right decisions for our family. Highly recommend for anyone to stop by this dealership. Thank you again!

Livvy Hubbarda month ago

I had a wonderful experience purchasing my new vehicle here from Nick. He really took care of me and made it such a smooth and seamless process. If you’re looking for a personable, honest, and friendly salesman in a sea of snakes, ask for Nick.

Dave Ra year ago

I purchased a new cargo van for work as the Internet price they had was fair. Price that was negotiated was fair What Isn’t fair is that the day picked it up and finally got it on the highway back home to NJ my brand new vehicle was pulling hard to the left. The entire ride home about 200 miles I was fighting with the steering wheel Checked the tire pressures and they were fine Called the dealership right away and I had to hear the whole song and dance about no one is there to approve whatever needs to be done. I don’t want to drive 200 miles to go get an alignment or get it checked out. That’s what I have a warranty for right? Wrong! I want go to my local dealership around the block to figure out what’s wrong with my brand new truck I ended up doing that today only to find out from the service rep that an alignment would be $200. My service rep at Paramus Chevrolet, which is my local dealership, said that the tire probably sat flat for months and shifted the alignment out. That is most likely what happened. The worst part is that I was advised that the PDI (pre-delivery inspection) was done on this vehicle eight months ago! So I basically lost eight months of warranty on a brand new truck I picked up last week with 27 miles on it. So basically they delivered the vehicle on paper eight months ago. How could this even be possible? And you guys want me to call you back to buy the $3600 extended warranty? This is madness that I bought a brand new truck and lost eight months of warranty right out of the gate. I also suspect I qualified for a cheaper interest rate and they didn’t tell me. I explicitly asked for a 48 month term. He said take the 72 month and pay it down quicker, which will even out to be the same thing. They said it was too late to call the bank and get another preapproval and it would be too much of a hassle. Just totally bad experience Very unhappy

Cris Perlin4 months ago

Wonderful experience! We dealt with Robert Kulinski and Anthony Acampora. Both were terrific. Our first contact was with Anthony after we inquired about a used vehicle on the lot. He called within 12 hours. We explained the rather complex logistical issues we were dealing with in the potential purchase of the vehicle, and the multistate requirements and time limitations under which we were operating. Anthony, without hesitation, stated that he and Robert would work with us to satisfy our needs. When we arrived at the dealership, Robert was waiting for us and made us feel immediately welcome after a long trip to get there. We went over the vehicle and my wife and I both test drove it. After deciding to proceed, he and Anthony made the purchase very easy, as much as that can be the case! And they were as good as their word in ensuring that the needs we had with respect to the timing of the actual acquisition were met. I would recommend Terryville Chevrolet without reservation.

Anthony Gorman4 months ago

I can’t say enough great things about my experience with Terryville Chevy! I brought my car in with multiple issues — no heat, a persistent oil leak, and a concerning fuel line problem — and they handled everything flawlessly from start to finish. Brendan, the service advisor, was absolutely outstanding. From the moment I walked in, he made me feel heard and reassured. He took the time to clearly explain what was going on with my vehicle, outlined the repair plan in detail, and kept me updated every step of the way. His communication was top-notch — transparent, honest, and professional. The technicians did an incredible job. My heat is now working perfectly, the oil leak is completely resolved, and the fuel line issue was repaired quickly and safely. The car is running smoother than it has in a long time. You can tell this team truly cares about quality workmanship and customer satisfaction. What really stood out was the level of trust and confidence Brendan and the team inspired. There was no pressure, no upselling — just genuine service and expert care. It’s such a relief to find an auto repair shop that combines skill, integrity, and exceptional customer service. If you’re looking for a reliable place to take your vehicle, this is it. Ask for Brendan — you’ll be in great hands! I’ll absolutely be returning for any future service needs and recommending them to everyone I know.

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