Franchise Dealer

Thayer Toyota

Bowling Green, OH

4.4(227 Google reviews)

Brands

Toyota

Contact

1225 N Main St, Bowling Green, OH 43402
(419) 353-5751thayertoyota.com/

Google Reviews

The dealership receives consistently high praise for its sales team, particularly for transparency, responsiveness, and stress-free purchasing experiences both in-person and remotely. However, one customer reported a negative service department experience involving disputed charges for maintenance that should have been covered under their vehicle's care plan.

Jeff Dancer2 months ago

We bought a 2026 Rav 4 AWD VLE today through Thayer Toyota and the Costco Vehicle Purchase Program. Rick Osborn handled the deal start to finish and was so great to work with. Very transparent and accomadating. The finance guy was also great to work with and explained everything so well. We had to drive from Michigan to do the deal because no local dealers would do the Costco deal on this hotselling vehicle! Thanks Thayer for making this a great stress free experience for us!

Julie Petersen2 years ago

I purchased a 2024 Toyota Corolla Cross Hybrid SE, and l was pleased by the entire experience. Because of global supply chain issues, it was a challenge to keep any hybrid by any producer on the lot, and there was a bit of a wait to order one. Rick Osborn was my salesperson, and he was wonderful during the entire process. He answered every question l had, and if by some chance he didn’t know the answer, he researched it and got back to me quickly. He was helpful, patient, knowledgeable, and completely transparent about the entire process. He reached out to me regularly to apprise me of the arrival of the car, and kept an open line of communication. I would not hesitate to purchase another car with Rick Osborn, and l look forward to doing business with him in the future.

Gobot's on the trail.2 months ago

First time customer came here for an oil change I have Toyota care on my 24 Toyota Corolla it's a work vehicle. And they tried to charge me $60 for a cabin air filter that was part of the routine maintenance of the Toyota Care plan I explain that to the service advisor and they were adamant about it wasn't Just had my oil change done at another Toyota dealership and it was replaced as well as my air filter with the Toyota Care plan. Dishonest business practices like this lose customers!

Sandra Sniegowski4 months ago

My son bought a car from one of the nicest sales man Cesar vilchez thank so much.

Allison Harrison7 months ago

This was a GREAT car buying experience. I bought a new car mostly over the internet and phone calls. Rick, my salesperson, was responsive to all my questions. The F&I person was clear on my options for a service contract and the terms of financing before I came to the dealership to sign the papers and pick up my Land Cruiser. I never felt any pressure either!! Thank you!!

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