Used Car Dealer

The Johnson Dealerships, Inc.

Pittsfield, MA

4.5(841 Google reviews)

Brands

FordLincoln

Contact

694 East St, Pittsfield, MA 01201
(413) 443-6431johnsondealerships.net/

Google Reviews

# Summary The dealership receives consistent praise for knowledgeable sales staff, fair pricing, and smooth vehicle purchasing experiences, with customers particularly highlighting positive interactions with named team members. However, one customer reported a negative service department experience involving pressure to purchase unapproved add-on services and unclear pricing that was only corrected when a family member intervened.

Thomas Meczywor5 months ago

Purchased a 2025 ford bronco badlands recently. Steve and Brian were great to deal with, along with the finance woman (cannot remember her name off hand). They were able to work with me on the price/financing to get me into the bronco I was looking for. Post sale service has also been great so far. I will be going back in the future to order aftermarket ford parts for the bronco that they can install at the dealership. I would highly recommend this dealership if you are in the market for a new ford.

Paul Rittner5 months ago

Johnson Ford was great! It was a breath of fresh air dealing with them, as I’ve suffered through FAR too much nonsense at other dealerships in recent past. I took delivery of an immaculate Gold Certified truck at a great price, and they were very fair with my trade value. A huge thank you to Mr. Cruz and the management staff! I’ll see you guys in a few years for another F-150!

Larry3 months ago

From start to finish the team at The Johnson Dealership went above and beyond what someone would expect from a sales experience. Steve, Bryan and Ian are knowledgeable and experienced and the entire process of purchasing a new vehicle from them went smoothly and painless. I would definitely recommend this dealership to anyone looking for a new vehicle.

Hayley Clapp5 months ago

Don’t go in to drop off your car by yourself if you’re a woman! Scheduled my car for a simple oil change, that’s it, over the phone with a very sweet lady. Brought it in and went in by myself to quickly drop off, and the first words from his mouth were “so today the best option is to do ‘the works’”. Now I’ve had “the works” package done before at the dealership where I bought my car, it was $100 and I knew what it entailed. Reluctantly I agreed, even though what I wanted was just an oil change. As we’re proceeding I ask for a cost estimate for the works package and to see the itemized list of charges. Not sure how $300 came to be the price, as what appeared on the screen seemed to be just the works package. I left to get into my husband’s car where he was waiting for me outside, and told him the price. He agreed for a simple oil change there was no way that was correct. He went inside and asked to see the price breakdown and found there was things on there I did not agree to, and apparently I was going to be charged for full synthetic oil even though I use a synthetic blend, they weren’t even going to ask me what I wanted. Suddenly now the price dropped down to $150 when my husband goes inside…hmmmmm. All I wanted was an oil change, I made that very clear both on the phone and in person. What should’ve been a simple drop off turned into charges and services I did not ask for. Needless to say I took my car back and went to Monro and had an oil change done in 30 minutes for $70. Yikes!

Dan Hull2 months ago

Experience was great from Steve in sales to the sales manager Bryan and even Finance was a pleasure to deal with. Not pushy at all! I had a special request and they fulfilled it. Prices are very competitive and it was worth the trip!

Get anonymous quotes from The Johnson Dealerships, Inc.

Submit your car request anonymously — The Johnson Dealerships, Inc. and other dealers in Pittsfield, MA will compete for your business. You choose who to reveal your contact info to.

Get quotes anonymously →

Is this your dealership?

Claim this listing and your first bid is free — no credit card required to get started.

Claim this listing — first bid free

No credit card required to sign up

How AutoAnon works for dealers

  • Buyers submit anonymous vehicle requests
  • Matched dealers compete with their best offer
  • Buyer chooses — you get their contact info exclusively
  • First bid is on us
Learn more →