Thelen Volkswagen
Bay City, MI
Brands
Contact
Google Reviews
The dealership receives consistently high praise for knowledgeable and attentive sales staff who facilitate smooth transactions and go above and beyond to ensure customer satisfaction. However, one customer reported poor service with no salesperson assistance during a test drive visit, indicating inconsistent service quality across different interactions.
Eric was great to work with. I'm from out of town and we were able to get a deal done with a few short phone calls. I showed up the next day with no surprises and drove home in my new car.
I had an excellent experience with Nicki at Thelen VW! She was incredibly attentive, knowledgeable, and genuinely cared about making sure I felt confident and comfortable with my decision. Nicki went above and beyond, working closely with Angelo to secure me the best possible APR and set me up in a comfortable financial situation. The entire process was smooth and stress-free thanks to her professionalism and dedication. I highly recommend working with Nicki!
Tried to go test drive a Mazda cx-90. Not one sales person came out. We had it narrowed down to two cars. We went down the road to Garber Ford and finished our deal. Just solidified what I already knew from past dealings with Thelen. Never again. See ya never Thelen!
I had the pleasure of working with Alonzo at Thelen, and I couldn't be happier with the experience. Not only did he help me secure a great deal on my Subaru trade-in, but he also guided me through the process of purchasing a new Volkswagen. Alonzo's expertise and attention to detail were evident as he provided comprehensive information on every car model I was interested in. I'm thoroughly impressed with his professionalism and dedication, and I look forward to buying from Alonzo and Thelen again in the near future.
Our daughter purchased a new car there, leased, and was very satisfied with the outcome. So my wife and I were going to "look" for a newer vehicle. We stopped at Thelens first. Clay, Rubin,and Angelo were amazing. We looked at a couple cars, took the vw Tiguan for a drive, and brought it home. We're happy with the service. Clay went back to help finish the paint protection process so we could have it that day. Thelens are blessed to have good men like these . Thank you.
Get anonymous quotes from Thelen Volkswagen
Submit your car request anonymously — Thelen Volkswagen and other dealers in Bay City, MI will compete for your business. You choose who to reveal your contact info to.
Get quotes anonymously →Is this your dealership?
Claim this listing and your first bid is free — no credit card required to get started.
Claim this listing — first bid freeNo credit card required to sign up
How AutoAnon works for dealers
- Buyers submit anonymous vehicle requests
- Matched dealers compete with their best offer
- Buyer chooses — you get their contact info exclusively
- First bid is on us
