Tinney Chevrolet GMC Lynchburg

My husband and I purchased a trade-in vehicle from Tinney Chevrolet today. Having worked at a Ford dealership years ago, I was very much dreading the buying experience with a dealership. I soon came to realize this was nothing like the old high pressure sales techniques that I was expecting. Our Sales Associate Gabe, was very knowledgeable, patient and kind. He took the time to show us the vehicle even when it wasn't ready to be shown. He explained every detail about the vehicle and about the buying process at Tinney. Tinney who apparently bought out Pinkerton, seems to be very good to the employees. I place considerable importance in my judgment of a business by the way that business treats their employees. Every employee there was helpful and friendly. Even the Sales people who were not involved in our deal met us at the door with an umbrella for the rain. We met with Freddy in the F&I department. If we had high expectations before, Freddy sealed the deal. Just an honest and forthright sort of guy. Again, no high pressure, more of a 'good friend porch' sort of conversation. We are thrilled with our vehicle and so happy to have had our expectations of car buying at a dealership completely changed. Keep up the excellent work guys!

It’s very unfortunate I’m not allowed to leave more than 5 stars for a positive review. I will say this extremely loud and clear, if you are not buying from Fred Doswell you are simply missing out and wasting time. I have NEVER had such impeccable service, courtesy, and a custom tailored purchasing experience like I received today. Fred took time on his day off (unbeknownst to me) to get the ball rolling on a new Silverado fitting every requirement for a new purchase I wanted. I told him what I wanted, he told me that he would more than be able to deliver on my request. He gave me a time frame and absolutely delivered on my request. He is extremely helpful, answered every question I had and treated me as if we had known each other since we were kids. He keeps a very neat and clean office, is very easy to talk to, is very thoughtful of refreshments while waiting and assembled such an incredible deal I couldn’t help but purchase the exact truck I’ve been searching for. While I waited for the finance office to get to me on a very busy day, I received a very nice and in-depth tour of their facility to show me some of the state of the art processes they have to offer me outside of just a purchase. I have purchased from 4 other dealerships previous to this and I simply will not shop anywhere else. If you’re looking for a no pressure sales environment and to work with people who feel like family, look no further. I can assure you that this is THE place to make a vehicle investment with. I’m very impressed with Tinney and more importantly Fred. Thanks you guys again for such a smooth and streamline process today. If you go elsewhere I assure that you will miss out on the bed side manner that Fred & Tinney will have to offer you.

DO NOT TAKE YOUR VEHICLE HERE!!! if i could give a lower rating i would. got my truck back from service (Silverado EV) there were screws and fasteners broken, missing, loose, in the wrong place, random nut rolling around in the splash shield. Glen the service manager promised it would be fixed. dropped it off this morning only for the service advisor to deny causing the issues.... the truck is NEW tinney is the only dealer who has worked on it.. this is not the first issue i have had with this service department and this truck. truck has been in 4 times in the first 25k miles. not because the truck is bad but because the technicians are incompetent and management is absent at best. i found the GMs phone number in the other comments (Grey Adams). of course it rang once and went straight to voicemail.

Tinney is by far the best Chevrolet dealership that I have visited. They really do take care of their customers and go above and beyond to make them happy. Ernie (salesman) and Mitch (sales manager) are both amazing people and such a pleasure to deal with. I took my mother and father in law to buy a new car here and they were treated absolutely amazing. To top it all off, their service department is also pretty amazing. I would 100000000% recommend giving them an opportunity to take care of you if you are in the market for a new Chevrolet or GMC vehicle.

I had an awesome experience buying my new 2026 GMC Sierra AT4 2500 from Tinney Chevrolet and GMC. My salesman, Aeric Barger, made the whole process smooth and easy from start to finish. He was professional, knowledgeable, and went out of his way to make sure I got exactly what I wanted. No pressure, no hassle — just great service and communication. If you’re in the market for a new truck, I highly recommend stopping by Tinney and asking for Aeric. Couldn’t be happier with my new AT4!