Franchise Dealer

Tom Wood Subaru

Indianapolis, IN

4.7(5,612 Google reviews)

Brands

Subaru

Contact

3300 E 96th St, Indianapolis, IN 46240
(317) 900-4116tomwoodsubaru.com/

Google Reviews

Customers consistently praise the dealership for its low-pressure, customer-focused approach to vehicle sales, with multiple reviewers highlighting exceptional service from individual team members like Peyton Dorsey, Curtis Wade, and Bill. The dealership is recognized for providing transparent pricing, thorough vehicle orientation, and stress-free purchasing experiences that stand out from typical car buying interactions.

Kelly Corradin5 months ago

Second time I've purchased a Subaru at Tom Wood and this one was even better than the first. Big thanks to Peyton Dorsey for making it a painless process and providing excellent service. I couldn't have been happier with my vehicle, speed of responsiveness from the whole team, and options they presented. They also went the extra mile with customer service. Very glad I decided to make the change to my new Forester!

Jonathan Harvey7 months ago

It helps knowing what you're looking for, but having a dealership provide the exact support to justify and secure that purchase is another story. I went into Tom Wood Subaru in Carmel knowing that I wanted a 2025 model Outback Wilderness; however, I was prepared to visit multiple Subaru locations in the area to get the deal I was ultimately looking for. That ended up being a silly thought as I never needed to leave Tom Wood. Curtis Wade and the team ensured that I received the exact answers and support needed to make my purchase. From the test drive to signing over my trade-in, this couldn't have been a more stress-free and smooth experience. Curtis ensured I received what I was looking for on my trade-in, on top of making sure I got the exact car I was looking for without pressure at any point. Couldn't be happier with my purchase and overall experience at Tom Wood. And hell, the dogs like their new little scarves as well.

Jonny Angel4 months ago

I am proud to praise and endorse Peyton Dorsey and Tom Wood Subaru. Dealing with Peyton resulted in a fair deal at a price we envisioned on a car that fits our needs and wants. I trust Tom Wood Subaru and love having Peyton as a representative that continues to serve our needs. This was not a normal car shopping experience. By that I mean where salespeople are waiting to pounce on you, rush you to start negotiating, make frequent trips to the “sales manager” and ask the proverbial high pressure question: “ What’s it going to take to get you into that car today.” Instead we were directed to Peyton, greeted, offered beverages and shared a conversation on our needs and desires. We were offered a test drive without pressure. Instead as we drove the discussion was about Subaru’s features and safety equipment. We left that day to continue our car search. Peyton did not press guilt rather promised to follow up on our search. We narrowed our search, negotiated a deal with Peyton and chose to purchase from Tom Wood Subaru. The car delivery included a thorough orientation by Peyton and an invitation to return later to meet with Hunter ( a Tech expert). Those helpful hints and “how to’s” made the transition to this vehicle comfortable and smooth. I have many decades of experience purchasing vehicles and can say that this was the most pleasurable vehicle buying time I have ever had. Thank Peyton Dorsey and Tom Wood Subaru!

Nancy Prestona month ago

I had a really great experience buying my used car here, easy to work with-no pressure, which I really appreciated. Shout out to Bill-he was awesome to work with and he made the whole process feel easy and low stress. The car was in great shape and fairly priced so I felt good about the purchase. I would definitely come back and recommend working with Bill!

sophi lozinak4 weeks ago

Very welcoming & kind experience! Caleb pulled many strings to get me the best deal possible, would highly recommend purchasing through him!

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