Tousley Motors

I had gotten a vehicle from Tousley Motors back in September of 2018. It was a PIECE OF JUNK!! The vehicle had been wrecked and the cruise control didn't work and neither did the windshield washer sprayers and it needed suspension work done to it. Also it wouldn't crank easy at ALL!! These people that work at this dealership are CROOKS!!

I financed a car from Tounsley Motors on 3/14/19 and by the end of September the car completely failed. The many problems I encountered were smells coming from the vents while driving, water pouring from the bottom once stopped, valve cover gaskets and seals leaking, exhaust manifold pipe completely broke off while I was driving, fuel pump, battery connectors, broken motor mount, the list goes on. Needless to say there is no way the dealer didn’t know of the issues before he sold it or either they just did not care enough to inspect the vehicle. Either way this is not the place to spend your hard earned money!! Now while still having payments I’m forced to pay for a vehicle I haven’t been able to drive since September 29, 2019

Wouldn’t buy nothing from them they give u one price and charge u another and sell u junk. Everything has something wrong with it on the lot I’m stuck with a 2010 Camaro ss I got from there first month broke a axle and have broke 8 more since then the rearend was leaking and they didn’t tell me nothing not I’m paying for a car sitting that needs a differential they Also very disrespectful and don’t like doing warranty work they have put 3 ac compressors on my car and they each worked for about a half a day still no cold air smh

I never write reviews, but I am so upset by the dishonesty of Tousley Motors. I found a vehicle on Car Gurus listed by Tousley. The (deceptive) photos looked good, and the price seemed very fair. I called to talk with someone, for more info and to hopefully negotiate a little on the price, but I found that they were unwilling to budge on this "steal." Regardless, we were still interested at that price. So I requested a copy of the CarFax; after a few hours and multiple phone calls, they finally sent it to me. That's when I saw an accident report. So I called them back with some additional questions. I specifically asked if the damage had been repaired, and I was told YES, that it was impossible to even tell that the vehicle had ever been in an accident. I was told that the car was in great condition, interior and exterior. Based on this info, my husband and I planned a trip to see, test drive, and hopefully buy the car the next day. We live an hour and a half away, and we have a 12 month old baby who hates long car rides. The next morning, I called to make sure the vehicle was still there, and I told them we were on our way and at what time we would arrive. They said they would have the vehicle clean and ready for us. Well, when we were about 10 minutes away, I got a phone call. They had "just suddenly noticed" a dent in the side of the car. They claimed it wasn't a big deal- that they just wanted to let me know. At this point, I'm very irritated- if I had known this info, we wouldn't have even made the trip, but now we were almost there, so we may as well go check it out. When we arrive, we have to wait an additional 30 min while the car is still being cleaned. As soon as we see the vehicle, the "dent" is so beyond obvious-- it took up nearly the entire side door- huge dents with scrapes and missing paint! It looked horrible! No way they didn't see that before! Especially considering that they had taken pictures at angles to hide this massive flaw! Then, we looked inside, and the interior was literally the worst interior I've ever seen. The front leather seat looked like it had been scribbled all over with a blue pen. There were rips and holes throughout the rest of the leather seating, and the carpet had massive stains all over. The entire interior truly needed to be replaced. My husband and I were in shock! We had been reassured that there were no cosmetic issues... and then to drive an hour and a half, only to arrive to a car in this terrible condition... was just a slap in the face. Beyond dishonest! So then, we had to load our baby back up in the car to head home with no new vehicle. We put her through a 3 hour round trip for NOTHING! If they had just been honest when I asked specific questions, this would've never happened! I wish someone would've warned me about them, and that's why I'm writing this review and sharing far and wide. It is WRONG to treat people this way!

Asked for a price on a vehicle.. was told a false blue book value, thereafter I asked for his price.. I was told I'd have to find out after a finance check.. not sure what that was about.. so I aborted the mission..