Toyota Direct

My wife and I recently visited Toyota Direct to explore some potential options of our next new vehicle. We had a great experience with our entire visit and walked away with our ideal vehicle, 2026 Highlander Platinum Hybrid, for our travel and daily in town driving need. We had a great sale associate, Robert Liniger, who listened carefully to and understood our need first, and then searched the inventory found the vehicle that matched our need perfectly well. We were so happy about our purchase and enjoyed our purchase experience very much. We highly recommend Toyota Direct, esp. Robert L., to any future Toyota buyer, without reservation as we are so confident that you will walk in and walk out the dealership with great experience regardless you are able to make your purchase decision or not because you will be respected, appreciated, and offered wealth of practical Toyota vehicle information that tailored to your specific need.

I scheduled a service appointment to have my Toyota Tacoma brakes serviced and my faulty tire pressure sensor replaced. It was my first time to have my vehicle serviced at Toyota Direct. I arrived early and drove right into the service bay. The service bay was spacious, bright, clean, and organized. I was immediately greeted by Isatou Jahateh, Assistant Service Manager. She asked a few questions and recorded my mileage. While we chatted, another service technician surveyed my truck and noted the wear on one front tires. It was lower than the other three. I thanked him for his observation and got back to business with Isatou. She and I walked to her workstation and completed the service check-in. She was polite and professional. She informed me that she’d come find me with any updated information throughout the service, and then she walked me to the Customer Lounge. The lounge was impressive… this was not just a waiting area. It featured comfortable seating, 3 large televisions, a two-sided gas fireplace, a snack and beverage section, and wifi. It was an excellent remote-work location while my truck was being serviced. Within 20 minutes, Isatou checked-in and provided my brakes and sensor status. Brakes were good, brake fluid was low, and two tire sensors were bad. I gave her authorization to continue the sensor replacement service and top off the brake fluid. I then asked, “Is there any chance I could get a tire rotation”? She smiled and said “of course you can”. In just about two-hours, Isatou showed up and said, “we ready… you’re all done”. I followed her to her station, paid for services, and she escorted me to my truck. She instructed me how to depart the service bay and exit Toyota Direct. The entire people, process, and service experience was incredible! From appointment scheduling to check-in; human-touch customer care and “IService” SMS automation updates; to timely and professional service; and a customer lounge that allowed me to stay connected with business matters. I will definitely return to Toyota Direct for all my future Tacoma service needs!!

I had a great experience purchasing my 2026 Toyota Tacoma from Toyota Direct, even coming from out of state. Nasir Bary was excellent to work with—he helped me through the credit application process and made everything simple and straightforward. When I arrived, the truck was washed, ready, and waiting for me right at 9:00 AM as promised. Brandon Snow in financing was also fantastic. He made the paperwork quick and easy and was very professional throughout the process. Overall, the entire experience was smooth and hassle-free. I highly recommend this dealership and appreciate the great service from both Nasir and Brandon.

I got 2026 Toyota Corolla se from Toyota direct. This is our second car here. Schneider is the sales representative who helped us . He is very patient and tried his best to help us. Manager Dee is the best . No other Toyota dealer can match the prices of Toyota direct. Will come back again and again …. Thank you so much Toyota direct.

Shoutout to Chi Wong at Toyota Direct — absolutely incredible experience from start to finish. I just bought a 2026 Prius, and Chi went above and beyond to make the deal happen. They gave me top dollar for my trade, were completely transparent, and made the whole process smooth, fast, and stress-free. No games, no pressure — just straight-up great service. If you’re looking for someone who actually listens, respects your time, and fights to get you the best deal possible, ask for Chi. Hands down one of the best car-buying experiences I’ve ever had. Thank you again, Chi — you’re the real MVP. 🚗🔥 Update- first service was outstanding Parris my service advisor was outstanding 10/10