Toyota Lachute
Lachute, QC
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Google Reviews
# Summary The dealership receives overwhelming praise for exceptional customer service, professional staff, and willingness to accommodate urgent requests, with customers traveling significant distances and expressing high satisfaction with both sales and service experiences. One negative review alleges a threatening interaction with a specific salesperson, though this stands in stark contrast to the five-star ratings dominating the feedback.
I purchased my Corolla Hatchback from this dealer. Car was delivered in excellent condition and we received great service from Pierre Olivier and the rest of the staff. Highly recommend!
Excellent service I received from lachute Toyota.Service manager Mr Andre was excellent Mr Joe the mechanic was extra ordinary The owner was awesome gentleman I went all the way from Montreal to change my water pump timing belt spark plugs It was family experience One could trust and leave the dealership fully satisfied worth the travel trustworthy excellent customer service very happy with the service I received from the dealership and the staff from the owner to the mechanic Bravo keep up the good work & sprit
I had urgent unidentified car troubles during lunch hour with 3 kids in the car and while driving 2 eldest children to their vax appointment on a very cold winter day (-27C). Despite an already busy schedule and no appointments or history at this dealership, they squeezed me in and provided excellent curteous service, put the car on a lift and found the source problem with fix. Beyond that, they showed genuine concern and offered solutions to get my family home safely!!
We drove here from Gatineau and it was well worth the drive. Professional friendly service from Marie-France and the rest of the team. I love my "new to me car". The car was prepared for us at short notice and the brand new mats were a real bonus! I would recommend this dealership to anyone. Some dealerships seems disdainful of those not buying a brand new car but none of that here!
Worst dealership ever. DO NOT DEAL WITH GARY CASTRAGNIER WORST SALES PERSON. Do not deal with him. He threatened me. I wil file police report
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