Toyota of Berkeley
Berkeley, CA
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Patrons consistently praise the dealership for transparent, pressure-free sales experiences with honest pricing and knowledgeable staff who follow through on their commitments. Service customers also report satisfaction with professional maintenance service, including detailed video summaries of vehicle condition assessments.
My buying experience was awesome thanks to Sam and Delila, Sam gave me real numbers no hassle, And Delila was very friendly and quick, over all they are both great persons to deal with and would recommend them to anyone looking to buy a pre-owned vehicle with Berkeley toyota. If im ever in the market for another pre-owned vehicle im coming back to them, much love and appreciation for being helpful and quick especially that I went with my pregnant wife. Again Thank you, And Big shout out to Sam And Delila
I have taken my 2024 Land Cruiser to Toyota of Berkeley for all its service needs and have always been very happy with level of customer service and professionalism. I really appreciate their service summaries which are shared as a video over text showing the condition of tires, brakes etc.
By far the best car-buying experience I've had. I inquired about a new Prius and was connected with Imad while the vehicle was still in production. He provided a quote with no unnecessary markups, and I placed a deposit. The car ended up arriving a few weeks earlier than expected, which was a pleasant surprise. Based on previous experiences with other dealerships, I was expecting the final price to change once I arrived. Thankfully, that wasn't the case here. The numbers were exactly what we had agreed upon, and I never felt pressured by Imad at any point during the process. While the financing paperwork was being prepared, Esteban helped us get familiar with the vehicle and set everything up, which made great use of the waiting time. When we met with Simon in finance, he was friendly, straightforward, and never pressured us into purchasing any additional products or services we didn't want. From start to finish, the entire process was smooth and efficient. I was in and out in less than two hours. I especially appreciated the transparent pricing and honest communication throughout the process. With so many stories about predatory dealership practices, it was refreshing to work with a team that delivered exactly what they promised. I would highly recommend buying from them and wouldn't hesitate to return for a future vehicle purchase.
I had an amazing experience purchasing my new Toyota Camry! The entire process was quick, easy, and completely stress-free. Huge thanks to Khahn and Esteban for their exceptional help—both were knowledgeable, friendly, and made sure everything went smoothly from start to finish. I couldn’t be happier with my purchase or the service I received. Highly recommend!
I had an excellent experience at Toyota Sales Department. The service was top-notch! The Sales Director, Leasing Specialist, and Finance Manger all provided exemplary service in their roles! I left there with the exact car that I wanted! I highly recommend doing business with them!
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