Toyota of Cool Springs
Franklin, TN
Brands
Contact
Google Reviews
# Summary The dealership is praised for its efficient sales process, knowledgeable and low-pressure salespeople who listen to customer needs, and professional finance staff who clearly explain financing options. Customers consistently highlight positive experiences with individual sales specialists and appreciate the team's friendliness, directness, and willingness to accommodate requests.
I purchased a car from here yesterday. I was referred to Alan Richardson. I gave him a phone call on Saturday, January 17th. I pulled up on Monday, January 19th, I was barely at the dealership for two hours and drove away with my car. Alan Did such an amazing job with asking really great questions prior to me coming in and getting a lot of information from me prior to me coming in because I wanted to make sure that the financial aspect was handled before for coming so that I did not have to waste much time there. He was wonderful at finding a car that met my budget, taste, and lifestyle. I would recommend him to any and everyone looking to get a car. Also Ira in finance was so patient and so informative he did not want me to leave without knowing exactly what I was getting and I truly appreciate that!
Pat. Was a great low-key salesmen. We enjoyed his friendliness and directness in answering our questions. He wasn’t pushy and when Mike and I wanted to discuss things, Pat sensed this and would leave so we could talk. He knows his cars and was willing to discuss and answer any questions we had, listening to our needs and concerns. I’m sorry I don’t remember the finance mgr.’s name, but he also was very cordial and willing to discuss any questions we might have about financing our car. They were a great team to work with! We are grateful for Toyota of Cool Springs and all who worked to give us a great experience!
Had a really great experience at Toyota of coolsprings. The salesman who helped assist me throughout the process name was Michael S. ( dont wanna butcher his lastname) he went above and beyond to make me happy! Shoutout to you Michael also Sam in finance I believe was his name🤔 he had a badass corvette😉i do know that, anywhoooo!! Highly recommend Toyota of Coolsprings 🙂😃😘
We had been looking for 2025 Land Cruisers with no success, as every one we could locate was either pre-sold or in transit. By chance we were driving by Toyota of Cool Springs and saw two there. We stopped and met Sales Specialist Mr. Tommy Pinson, who was great in answering our questions and assisted us with the purchase of the vehicle. Our experience was a straight forward sales process that only took a short amount of time and was very easy to complete. I asked for a few minor items to be addressed for delivery of the vehicle, which were done without any issues. We are very satisfied and would recommend this dealership to anyone as all the staff there are very professional, friendly and prompt to meet your auto buying needs. Thanks for doing what you do!
Got a 2026 Toyota Prius great car. Also ask for Joshua Philips, Great sales person. He was honest and upfront with everything that it took to get my car and goes to great lengths to make sure you have a great experience.
Get anonymous quotes from Toyota of Cool Springs
Submit your car request anonymously — Toyota of Cool Springs and other dealers in Franklin, TN will compete for your business. You choose who to reveal your contact info to.
Get quotes anonymously →Is this your dealership?
Claim this listing and your first bid is free — no credit card required to get started.
Claim this listing — first bid freeNo credit card required to sign up
How AutoAnon works for dealers
- Buyers submit anonymous vehicle requests
- Matched dealers compete with their best offer
- Buyer chooses — you get their contact info exclusively
- First bid is on us
