Toyota of Downtown Chicago

I had a great time at this dealership. They had the car I wanted in stock and ready for me to test drive. Front to end very easy no fuss, straight forward and quick! Daniel was very kind and helpful and easy to talk to. Tim in financials was so kind and helpful. Everything was explained simply and in full. They really provided a great customer experience!

I've gotten my services at this dealership for my Toyota Matrix for years and they are consistently professional and positive. My last visit, I talked with Juan about a possible trade. It was the best conversation I've ever had with a car dealer. He didn't use any "sales" talk and was upfront. He didn't handle me with kid gloves like I was too fragile to accept hard facts. He made it easy for me to plan my next purchase with him because he earned my trust with honesty. He has a customer for life. Keep up the great work!

I am very satisfied with the customer support provided by Jose. He looked into a matter and provided me with an answer. I always appreciate good care and communication when concerns need attention. They did my service well and let me know what to be prepared to attend to in the near future.

Five stars to this service center. Stopped by last week and got attended by a nice gentlemen. David meraz, helped me get my car service in an efficient time and was able to take care of me in the time I was there. Really good conversation skills and asked me things about my cars features I didn’t even know I had. I will definitely be back!

The service was to die for. This Toyota dealership had a nice location. There were stores nearby, in case one wanted to take a stroll. The dealership looked clean inside. They looked like they had a lot of people working there. The staff appeared particularly attentive. The waiting area appeared clean and well-organized. I worked with a lady who called herself Heather Dockins. It was a memorable experience.