Franchise Dealer

Toyota of El Cajon

El Cajon, CA

4.8(7,419 Google reviews)

Brands

Toyota

Contact

965 Arnele Ave, El Cajon, CA 92020
(619) 270-3000toyotaofelcajon.com/

Google Reviews

# Summary The dealership receives widespread praise for its sales team's professionalism, knowledgeable guidance, and customer-focused approach, with multiple customers highlighting stress-free purchasing experiences and outstanding individual staff members. However, one service department experience fell short when a vehicle was returned with brake fluid residue that could potentially damage the finish, raising concerns about quality control and attention to detail.

Nayeli Gonzaleza month ago

I cannot say enough great things about my experience at Toyota of El Cajon! From the moment I walked in, everyone was welcoming, knowledgeable, and genuinely focused on helping me find the right vehicle. A huge shoutout to Ali, who was absolutely the man! He took the time to answer all of my questions, explained everything clearly, and made the entire process feel easy and stress-free. I never felt pressured and always felt like he had my best interests in mind. Jose was also fantastic to work with. He was incredibly knowledgeable about the vehicles I was interested in, patient with all of my questions, and helped me feel confident in my decision. His expertise and friendly personality made the car-buying experience enjoyable from start to finish. The level of service, hospitality, and professionalism I received from the entire team exceeded my expectations. They made what can sometimes be a stressful process feel exciting and enjoyable. I left feeling valued, informed, and genuinely happy with my purchase. I'm beyond thrilled with my new vehicle and can't wait to start making memories and going on new adventures. If you're looking for a dealership that truly cares about its customers, I HIGHLY recommend Toyota of El Cajon. Thank you, Ali, Jose, and the entire team for such an amazing experience!

Jocelyn Zamoranoa month ago

I had an excellent experience at this dealership! From the moment I walked in, everyone was friendly, professional, and genuinely helpful. The entire team went above and beyond to make sure I got exactly what I wanted and made the process smooth and stress-free. A special thank you to Fernando, the manager, as well as Ed Shokoor and Ali for their outstanding customer service. They were knowledgeable, patient, and truly cared about helping me find the right vehicle. I am extremely happy with my purchase and the overall experience. I highly recommend this dealership to anyone looking for great service and a team that puts their customers first. Thank you all for making this such a positive experience!

Mabel Lizarragaa month ago

We had an amazing experience at Toyota! Our salesman was fantastic very professional, kind, and extremely informative. He answered all of our questions without any pressure and worked hard to get us the best price possible. If you're looking for top-tier service, this is the number one place to go. Highly recommend!

SCORPSCPO 1a month ago

My service was done within a couple hours and included an oil change, tire rotation and brake fluid purge and service. When I received the truck it had brake fluid all over the wheels. Now, brake fluid is corrosive and should be removed from vehicle finishes immediately to prevent damage. So, that’s something I’ve got to look forward to. They should know this. Apparently the tech didn’t have enough pride in his/her work to clean up their mess. It’s unfortunate because I don’t recall having “bad” service with Toyota. Frankly I’m losing trust in dealerships and service departments all around.

george espinosa4 months ago

What a great experience. Momodoo is the best a true asset to Toyota of El Cajon.. They found the truck I wanted, offered me a very competitive price for my trade and purchase price. I would definitely come back!

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