Toyota of Louisville

I’m so glad I came to Toyota of Louisville! After spending most of the day at Oxmoor Toyota with no luck (lack of inventory and sales people who did not listen to my desired price range) I decided to check out Toyota of Louisville. As soon as we arrived, our sales person, Kevin Willis greeted us with a smile and some good humor. He listened to my likes, dislikes and price range and hooked me up with 3 cars to test drive. The closer it got to closing time the more I expected him to start pushing me but the exact opposite was true. He was patient and accommodating throughout the whole process. He was very knowledgeable about all the cars I test drove and knew specifics about each one and was also able to help me compare different features.. all from memory! Once I picked out my car and it was time for the financing process I was treated with respect and kindness. Lisa in the finance department communicated clearly and did not push me to select any extra packages, but explained my options concisely. I had such a positive experience at Toyota of Louisville and I will be returning the next time I need a new car. I will also be telling all of my friends about my experience. My ONLY regret is that I didn’t start my car search here! Thank you Kevin, Lisa and team for your kindness, patience, knowledge and experience and for helping me find a car I love and can afford!!!

Lincoln was a Fantastic sales rep. He never pressure me or tried to over sale me (which is rare from a dealership). David (our financial associate) was also fantastic. He also didn't try to sale us something we didn't need. The both just gave me the OTD price. I cant say enough positive about them both. They made me feel at ease! I love my new ride!

Brought my Tundra in on 4/28/26 for a “Confirmed” 60,000 mile service per Toyota Mfg. recommendations as outlined in my owners manuals and confirmed in an email from this dealer. Upon completion, I noticed the requested service was not performed as outlined in my service manual. The Service Mgr. actually said we don’t do it that way. So a dealer not following the customers desire and the manufactures guidelines !! Basically, they did not perform numerous service checks and adjustments as required in the recommended 60,000 mile service. Additionally, my tire pressures when I left were grossly too high, 37 to 41 psi I’ve expressed my concern and left a message for the Service Mgr. whom has not called me back.

The salesman was incredible! I told him what I wanted and he found it! I was so excited! The whole process was super easy. Hands down would recommend! I'd give 10 stars if I could

I had an amazing car buying experience here!! I’m beyond happy with my vehicle and how I was treated every step of the way. Lincoln was extremely professional, patient and wanted to make sure that any of my concerns were taken care of. These guys will go above and beyond to make sure you walk away smiling cheek to cheek! I will absolutely be recommending this exact location and Lincoln to all my friends and family. Thank you again!!