Toyota Parts in Newmarket
Newmarket, ON
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# Summary The dealership receives consistently high marks for sales and customer service staff who provide transparency and personalized attention, but faces significant challenges with service department responsiveness, diagnostic accuracy, and pricing consistency. Multiple customers report frustrations ranging from refusal to diagnose vehicle issues and unexplained price fluctuations to difficulties reaching the service department by phone.
Tom in the financial department was absolutely amazing. Took extra time to get me the best deal and did a few things to help my credit in the future. Mike, who was my sales man. Also went above and beyond his job to make me feel comfortable and gave all the information. Very transparent with everything. Best car buying experience to date. And I have bought a few.
Terrible service Took my Sienna because of increased fuel consumption dramatically within a week. They even refused to take a look at it as there was no warning sign. They said Toyota’s system is accurate and never makes a mistake. If there is no warning sign then everything is fine. And when I asked the reason they said that should be a cold weather. I am just surprised if the weather just got cold last week. I am so mad of their Service and Sorry for Toyota.
Dec.29 2021 I called for device because I needed to take my cat for some repair, I was on hold to be connected. 4 time the phone was picked up and right away hang off. If they can not fix the phone issues to give services to customers, can we expect to receive a good service on our cars? Can we really relay on other services?!!!
5 Stars!! The service i received from Carina was amazing. She was very helpful and very professional. She helped walk me through all of my concerns. I would definitely go back again. Thank You.
Went here a few times to get snow tires on every time was a different price took it to the one in Aurora and was at least 50 dollars cheaper Newmarket first price 168 the second visit155 I asked this time they said 172 took it to Aurora twice and it’s only 112
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