Toyota Ste-Agathe
Val-David, QC
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Google Reviews
# Summary The dealership is praised for knowledgeable and personable salespeople who prioritize customer satisfaction without pressure, along with a responsive service department that delivers quality work and goes above and beyond to resolve issues. Customers consistently highlight the friendly, professional staff and efficient processes, though communication about service timelines could be improved.
Our experience with Amed has been exceptional from the start. In 2022, he skillfully guided us through the purchase process of our first RAV4 Hybrid. His dedication and professionalism stood out; he is, without a doubt, the most trustworthy and devoted salesman we have ever encountered. We continue to rely on his expertise for our future vehicle purchases. Furthermore, the service department has provided consistent quality over the last three years. The staff is highly responsive, and the service is excellent. We have never had an issue and highly recommend their entire team.
Had a great experience working with Amed to purchase my first car. He took the time to explain the process clearly and went through all the options without pressure. He is genuine in his approach and has your best interest at heart - it’s clear he wants you to be happy with your choice. Also a very positive and funny individual. All around a pleasure to work with. I highly recommend Amed and Toyota Ste-Agathe!
Bought a used vehicle here travelling from Ottawa. Stephane made everything super easy! I was in and out in just over an hour they had everything ready for me (bill of sale, financing, additional information). Vehicle was in great shape as advertised, and they even worked with me to ensure it was fit for my Ontario Safety. Stephane was very responsive I was able to text him and/or call and he would get back to me shortly. Overall I’m very happy with my purchase!
I do not have much experience with new car dealerships so it was with a bit of apprehension that I visited the Toyota dealership in Ste-Agathe. I have an older Toyota Yaris and I think I might have been a little bit concerned about this being more costly than my regular garage. The people who I dealt with (for both my wife's Yaris and mine) were very friendly and helpful. There were no long waits or delays to get the parts that were needed or the service or labor. Communications before and after were excellent. One of the items I dealt with only required an hour of Labor and I was able to wait in a very comfortable waiting room. Deep lazy boy chairs, complimentary coffee and TV screen showing the news. It was a good experience and I'm very happy to have made the decision to go there. I would highly recommend this business to anyone who is looking for a new car or requires some maintenance..
I had a major service on my Tundra recently. There was a delay in acquiring the parts that was not communicated to me initially and caused a significant problem with my work. They redeemed themselves greatly by giving me a courtesy car for 2 weeks (the original work was supposed to be done in 2 days), doing multiple crucial repairs, giving me a discount on labour costs and detailing the vehicle at no charge. Marie-Julie was the service advisor and was very pleasant and diligent throughout the process. I would give them 5 stars if it were not for the initial issue with timely communication.
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