Traditions Chevrolet
East Bernard, TX
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# Summary Customers praise the dealership's straightforward sales approach, friendly staff, and efficient purchasing process, with multiple reviewers highlighting positive experiences with specific sales representatives. However, one customer reported a significant quality issue with their vehicle and expressed frustration with the finance department's handling of warranty concerns.
We were in the market for a truck for my son and initially thought going the private route would work, but that ended up being very short lived. We came across a truck here and decided to stop in and take a look, and we are so glad we did. CURTIS, our sales rep, was amazing. He was not pushy at all, just very straightforward, honest, and easy to talk to. I felt comfortable from the moment we started the conversation, which made the whole experience that much better. If you are looking for a great vehicle, fair pricing, and a dealership without pushy salespeople or a high pressure finance department, this is definitely the place to go. Big props to CURTIS for doing an excellent job! Thank you!
Terrible experience after buying a new truck from this dealership. Purchased the truck and 30 days later the engine failed. Had the whole engine replaced and reached out to the finance manager about comping me on an extended warranty. I was basically laughed at and told “I’ll get back with you.” I would not buy a vehicle from these people. Go to a bigger dealer that can and is willing to help. Very slimy people.
Curtis and Jon were incredible to work with! The process was seamless and took under an hour. Such a positive experience. If you’re tired of fighting with other dealerships, look no further!
It’s been almost a month and a half since we bought this truck from Traditions Chevrolet. It was the best experience we have had to purchase a vehicle. Our sales consultant, Enoe Sandoval, was very friendly, helpful and answered any questions we had. Even the sales manager, Michael Abdul, was very easy to talk to, very pleasant, informative and to close the deal was fast. We highly recommend them! When we are ready for our Tahoe, we will be back! Check them out you will not be disappointed at all.
Very happy to do business with this team. They got me approved for a lower interest rate than others. The hole experience was fast, clean, and clear. Miriam, one of the sales representatives was super kind, and easy to talk to. She help me get a very good deal. I definitely will be back.
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