Tri County Motor Sales
Howard City, MI
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Google Reviews
# Summary The dealership receives sharply divided reviews, with four customers praising the salesman's professionalism, honesty, and fair dealing, while one customer reported significant mechanical issues and warranty disputes shortly after purchase. The positive reviews highlight transparent communication, reasonable pricing, and reliable vehicles, while the negative review describes a pattern of undisclosed problems and unsatisfactory resolutions.
Skip lives up to the used car salesman stereotype. I thought I had a good experience, but time after time after time it shows that he sold me a piece of junk disguised by lies. The day I drove off with it I find that the water pump is bad and then tries to tell me I have to pay $500 for it even after I had gotten the limited warranty he sells (GWC Powertrain Plus warranty is a joke). He then agreed to do it and has me pay the deductible amount of $250. Not only that but the heated seats were bad. So he argued back and forth saying, “You just have to push down really hard.” He then graciously decides to replace 1 of the 2 seats. Then, when warm weather comes around the air conditioning is bad. Brakes are bad. T y-pipe on the exhaust got extremely loud after driving it for a week. Listen, I know I take part of the responsibility here, but learning from my mistakes is knowing I will NEVER come to Tri-County for any car sale again. Hope y’all stay away. And Skip, do better man.
Skip was very professional and got us a great deal on a Yukon. We've had the vehicle a month and love it. We will definitely go back for our future vehicle needs.
Buying a car from Skip was the easiest experience we’ve ever had purchasing a car. In fact, it was such a good experience that we bought 2 from him, and we will go back the next time we need a car. We bought a Buick Enclave for me and a Subaru Outback for our daughter, and they have been great, reliable cars. He is an honest and fair guy; it’s refreshing to do business with someone who listens to what you want and figures out how to make it happen. Go see him. You’ll be happy!
If your looking for a used car give Skip a call at Tri County Motor sales. I've never met a more professional salesman that won't feed you full of Bulls#$% just to make a sale. I did research on the car I planned to purchase and told Skip my concerns and he listened without interrupting and allowed me time to test drive and put good thought into my decision without being pushy. I'd say by far the best experience buying a used car ever in my life!!!!
In short, I highly recommend Skip and Tri County Motor Sales. One year ago today my wife an I decided to drive well outside of our normal radius in car searching to look at a Subaru Outback. We'd come up short on options from Subaru dealers in Lansing and Grand Rapids and were starting to think maybe we should widen our vehicle choices. In a quick phone conversation I found Skip to be both easy to communicate with, and willing to stay open late to fit our schedule, off we went. In 25 minutes on his lot, we learned as much about Outback's from Skip than we had in our previous research and dealership visits combined. Despite being priced much more aggressively than others at other dealerships we'd looked at, the vehicle was a few years newer than our target and therefore still above our price range. Skip showed us quite openly where he was at on the vehicle and why he couldn't go any lower (as I said it was aggressively priced), but worked with us to find financing that satisfied out goals. When it appeared to us that the break's discs might have issues Skip was willing to cover the labor if we purchased the discs, but suggested we give it a third week to smooth out as the car had sat on his lot in pretty nasty weather for some time before we bought it. The vehicle was sold used, as is, and Skip had no obligation to cover anything, so this seemed more than fair to me. As it turned out they smoothed out within that 3rd week and are still in good shape as of our last checkup a few moths ago (nearly a year after purchase). Skip was direct and honest to work with. He has extensive understanding of vehicle financing as well as Subaru Outbacks (and presumably other vehicles he deals with). I'm writing this review today because I forgot to 11-months ago and looking up Skips number today for my next purchase (new truck) reminded me that I hadn't done so. In 20 years of buying vehicles I cannot recall a better shopping experience with a better outcome and I'm banking on another good round coming up.
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