Trophy Mercedes-Benz of Encino

I had an outstanding experience at Mercedes-Benz of Encino. From the moment I walked in, James Lawrence and his Sales Manager Alex were incredibly warm, professional, hospitable, and easy to work with. They made the entire car-buying experience smooth, transparent, and enjoyable. No pressure, no games — just excellent service, great communication, and a deal that was simply too good to refuse. The finance department was equally impressive. The paperwork process took less than 8 minutes, which is almost unheard of when buying a car. Everything was organized, efficient, and handled with total professionalism. If you are looking for a Mercedes-Benz dealership that truly values its clients and makes the buying process feel premium from start to finish, I highly recommend Mercedes-Benz of Encino. Be sure to ask for James Lawrence — he is a true professional and made the entire experience exceptional. Thank you again to James & Alex and the entire Mercedes-Benz of Encino team. #MercedesBenz #MercedesBenzOfEncino #G580 #GWagon #MercedesGWagon #LuxuryCars #CarBuyingExperience #FiveStarService

I was very impressed and happy to have purchased my car from Jayleen Dilig. She was very nice reassured me they could help me with financing and was able to take the car home same day. She was super friendly answered all my questions. She made the experience of buying a new car a nice memorable one. I also met Alex Vanian, he was helpful, very nice, answered additional questions. Both of them were wonderful, wished me a happy birthday and made it special. Thank you!!! Ana Barrera

I was recently looking for a new car and had visited and spoken with several Mercedes-Benz dealerships. Because of a prior experience at Mercedes-Benz of Encino in September 2025—when I was told over the phone that the terms of my offer were doable, only to be told the opposite once I arrived at the showroom—I had not planned to shop there again. However, after completing a vehicle search on the Mercedes-Benz website, my information was automatically sent to the Encino dealership, and Anastasia Michener contacted me. I told Anastasia exactly what I was looking for and shared the offer I had in mind. We scheduled an appointment for the next day, and I went in with the expectation that I probably would not end up making a deal. Anastasia was a breath of fresh air. She was pleasant, professional, and never pushy. She made sure I chose a car I truly loved, and she worked with me and the finance team until we reached a deal that I felt good about. It was clear throughout the process that she prioritizes customer satisfaction and values building long-term client relationships. Not only did Anastasia completely change my perception of Mercedes-Benz of Encino, but I will absolutely return to her when my lease is over. If you are in the market for a Mercedes-Benz, I highly recommend contacting Anastasia Michener. She is fantastic.

Really fantastic service from everyone here. I used a broker for the deal but I had a very fast and attentive delivery experience with Anastasia. The loaner car I bought was well taken care of. I appreciated every second of the process at MB Encino.

Testers purchased a Mercedes from Mercedes-Benz of Encino, and the entire experience was excellent. The staff was professional, knowledgeable, and made the process smooth from start to finish. specially, Ramen. and made sure I was comfortable with every step. I am very happy with my new car and appreciate the outstanding customer service I received. I highly recommend Mercedes-Benz of Encino to anyone looking for a new Mercedes-Benz. Thank you for making this such a pleasant buying experience!