TruWest Chrysler Dodge Jeep Ram
Cortez, CO
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# Summary The dealership consistently receives praise for its welcoming atmosphere, attentive customer service, and thorough vehicle inspections, with staff members going above and beyond to make customers feel valued and comfortable regardless of their circumstances. Customers highlight efficient service processes, clear communication, fair trade-in values, and a family-oriented approach that extends across both sales and service departments.
Very easy to find I was instantly welcomed at the door and asked how I can be helped. Even though I was there for servicing I wasn't treated as a second hand priority. The drop off of my vehicle was simple all the notes of issues I spoke with the representative were already on the service invoice. I did not have to explain anything with service like that it's a great piece of mind. The only slight issue but did not bothered me at all was the communication part or the findings. I don't expect that is a lack of quality in the business but just a simple slip of human error. Over all the vehicle is running great the repair service and process was unexpectedly fast for the repairs it needed. Thanks tru West for your professionalism and swift service Sincerely, Amos O'john
I had a really great experience getting my truck thanks to Calib. I went in feeling nervous because my credit isn’t perfect, and a lot of places can make you feel small or judged for that. Calib never made me feel that way. From the start, he treated me with respect and made me feel comfortable about my situation. He really worked with me and did everything he could to make getting into a truck possible. He explained everything clearly, was patient through the process, and made sure I understood my options. What meant the most to me was that he didn’t make me feel embarrassed about my credit. Instead, he focused on helping me find a solution and getting me into a vehicle. I’m truly grateful for the opportunity and the way I was treated throughout the entire process. If you’re worried about your credit or think getting a vehicle might be impossible, I definitely recommend going in and asking for Calib. And if you read my review and it helped convince you to come in and get a vehicle, tell him Versheena sent you! 😊
Great to deal with! Very happy with the value of my trade. Unlike some of the dealers in Cortez they actually perform a full inspection of the used vehicles and repair what is necessary before putting it in the lot. Very happy with the 2018 Ram 3500 I got from them.
Every encounter that I have experienced at Tru West has been amazing. Whether it be the sales department or the service department. They treat you like family, they are helpful and genuinely happy to help with your vehicle needs. Whether it’s a new car to you or if you just need honest service for your existing vehicle. Tru West is the place to go for a new or used car and the service department is amazing.
Been looking for a vehicle that fit my needs and Caleb, in my opinion , went way beyond anything I've encountered from a sales rep. He made my experience extremely smooth and convenient. I'll definitely be going back in the future having two kids. Great dealership and Caleb was phenomenal!!!! Thank you Truwest!!
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