Turlock Chrysler Dodge Jeep Ram

I had a very disappointing experience with Turlock Chrysler Dodge Jeep Ram located in Turlock. I brought my car in for service yesterday, and after getting it back, I noticed damage to my dashboard with visible stains/spots all over the screen that were not there before. I provided photos and explained the issue, but the dealership refused to take responsibility for the damage caused during the service. It is extremely frustrating to trust a dealership with your vehicle and then be ignored when something goes wrong. Customer service and accountability are clearly lacking here. I expected professionalism and honesty, but unfortunately I did not receive either. I would not recommend this dealership based on my experience.

We recently purchased a new Jeep Grand Cherokee, and I couldn't be happier with the experience at this dealership! From start to finish, the entire team was amazing. Everyone was dedicated, helpful, and truly went above and beyond. The finance team and especially Alrando were incredibly professional, knowledgeable, and friendly, making the entire process smooth and enjoyable. We spent around 5-6 hours at the dealership, and it was a pleasant experience thanks to their excellent service. A special mention to the owner, Mr. Davinder Singh Bains, who was incredibly humble, soft-spoken, and provided invaluable advice and deals. His intelligence and experience were evident, and it was a pleasure to interact with him. I would highly recommend this dealership to anyone looking for a new car and will certainly be back in the future.

Jerry is an excellent salesperson, but unfortunately that is where the positives end. The finance manager is extremely pushy and prioritizes selling extended warranties over transparency and customer trust, no different from the worst dealership experiences. What is completely unacceptable is the lack of honesty regarding the vehicle’s maintenance. When questioned about services that were not performed, management could not give a straight answer or take accountability. This level of dishonesty over something so minor is alarming and reflects poorly on the dealership as a whole. It is very clear that this dealership is focused solely on closing a sale rather than building long-term customer relationships. Buyers should proceed with caution. Sacrificing credibility and reputation just to secure a sale is short-sighted and unprofessional. If they lie about a $20 filter im sure they dont do maintenance to the vehicles like they lie and say they do. Additionally, repeatedly suggesting that I bring the Ram back for a “re-detail” feels more like a tactic to smooth things over than a genuine effort to address the underlying issue. Overall, this experience demonstrates a sales-first, integrity-last approach that I would not recommend to others.

My name is Blanca, and I am a first-time car buyer. I recently purchased a 2021 Lincoln Aviator, and I had an amazing experience. Howard Nash made the entire process easy, comfortable, and stress-free. He was professional, knowledgeable, patient, and took the time to answer all of my questions. As a first-time buyer, I was nervous, but Howard made me feel confident and supported throughout the process. The customer service was outstanding from start to finish. I truly appreciate all of his help and would highly recommend Howard Nash to anyone looking to purchase a vehicle. Thank you for making my first car-buying experience such a positive and memorable one!"I never felt pressured, and I felt like Howard genuinely cared about helping me find the right vehicle for my needs. I couldn't be happier with my purchase."

We recently purchased a Jeep Grand Cherokee from this dealership and had an exceptional experience. The owner was incredibly helpful and welcoming, making me feel like part of the family. Armando, the dealer, was particularly helpful, taking the time to explain everything in detail. The financing process was also seamless, thanks to the friendly and efficient staff. Overall, we are extremely satisfied with my purchase and would highly recommend this dealership.