Twin Hills Ford Lincoln

I had an absolutely outstanding experience at Ford Twin Hills Richmond Hill! From start to finish, everything was handled with professionalism, efficiency, and genuine care for the customer. I was honestly amazed that I was able to lease my vehicle and complete the entire process in just about 3 hours that’s almost unheard of these days. The team made everything smooth, transparent, and stress-free. A huge shoutout to Sina Rahmi for going above and beyond. Sina was knowledgeable, patient, and truly committed to making sure I got exactly what I needed without any pressure. Also, special thanks to Michael Cassar, the GM, for running such a well-organized and customer-focused dealership. You can really see the leadership reflected in the service. If you're looking for a seamless car leasing experience with a team that respects your time and treats you right, I highly recommend Ford Twin Hills Richmond Hill. I’ll definitely be coming back and referring others!

I’ve been taking both of my Ford vehicles to Twin Hills Ford Lincoln for the past six years, and I’ve always had an excellent experience. The team is consistently polite, punctual, and genuinely caring. I truly trust their recommendations when it comes to repairs and maintenance, and I appreciate that they often try to delay or avoid unnecessary services to help save costs. The facility is clean, well-organized, and welcoming, which makes each visit comfortable. Highly recommended.

I have owned a Ford for almost 10 years and have dealt with two other Ford dealerships in the past, but I was not happy with the service at either of them. My experience completely changed when I visited this location for the first time. I cannot say enough good things about the service manager, Sina, who is extremely professional and took extra time to help me. I would also like to mention Ali from the service staff, who was excellent and very helpful throughout the process. I would definitely recommend this location, even if, like me, you need to drive a bit. It is absolutely worth it for such a great experience.

We had an excellent experience with the body shop at Ford Richmond Hill under Sina’s management. After an accident, our vehicle was repaired with outstanding quality and attention to detail. It looks as if nothing ever happened. Sina was professional, honest, and very attentive throughout the entire process. We highly recommended this team to anyone looking for high quality, reliable accident repairs.

I had an excellent experience at this Ford service center. I would like to sincerely thank Sina, the Service Manager, and Ali, the Service Advisor, for their outstanding professionalism and customer care. Both were incredibly friendly, knowledgeable, and attentive throughout the process. Sina made sure everything was handled smoothly and efficiently, while Ali provided clear explanations and honest advice every step of the way. Their patience, transparency, and genuine willingness to help truly made a difference. It’s rare to find a team that delivers this level of service — thank you both for your kindness and support! Highly recommend this location and these two amazing professionals!