United Chrysler Dodge Jeep Ram
Jacksonville, IL
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Google Reviews
# Summary This dealership receives highly polarized reviews, with most customers praising the sales staff for being helpful, honest, and making the purchase process easy, while one customer reported serious concerns about warranty coverage, vehicle inspection standards, and management conduct. The stark contrast between experiences suggests inconsistent service quality depending on individual sales representatives and departments.
Just got my new car from here they made the process easy... very honest people highly recommend this dealership
TERRIBLE customer service. Don't stand behind warranties THEY sell you. Blame the driver instead. Don't inspect used cars before selling. Treat employees horrible. Managers are arrogant, thinking they own the place and overrule decisions owners have made. 100% untrustworthy in any aspect. We were told by multiple people who we shared our story with that we should get lawyers involved. These people do not care about their vehicles, customers, or employees.
We had the pleasure of working with Dane to find my next car. He was very helpful and knowledgeable! Definitely recommend!
Absolutely freaking awesome team went in looking for a second car and made out like a thief , driving away 2 cars deep 🔥🖤
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