Uptown Lincoln
Wauwatosa, WI
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# Summary The dealership is praised for exceptional customer service across all departments, with customers highlighting professional and friendly staff, personalized attention from salespeople, and thorough follow-through on vehicle purchases and repairs. Long-term customers consistently recommend the business for its community involvement, attention to detail, and consistently positive experiences whether buying new vehicles, purchasing used inventory, or utilizing service and body shop facilities.
Professional and friendly! They made purchasing my vehicle extremely easy. The front office staff, warranty and salespeople made a great impression on me! 5+ stars in my opinion! They also support our local community and give back!
I would recommend uptown Lincoln simply because of one man, Dave! Also known as bronco Dave! He was my salesman and he was amazing and I am driving the car of my dreams, my beautiful Lincoln luxury SUV! I hope you will stop by and Cut the car of your dreams as well. You will love it.! And Dave is amazing!
I recently needed to have a windshield replaced on my 2024 Lincoln Nautilus. AJ in the body shop immediately provided customer service that is so lacking at other companies. He’s attention to detail was well beyond what was expected and followed through with all details keeping me informed along the way including providing a rental vehicle to my liking while my car was being repaired. have been a customer at Uptown for almost 40 years and will continue for as long as I am able. I highly recommend this dealership to everyone. Shout out to AJ, his manager and John Pentler!
Uptown Ford was a great place for me to purchase my vehicle and have it serviced. I first ordered my Escape Hybrid in fall of 2021. I was able to pick it up in December. Every service appointment has gone well including oil changes, any recall issues, and finally my most recent defective battery diagnosis and replacement.
Completely satisfied !!! Amazing customer service even though I was purchasing a used Lincoln MKX. I was treated just as if were purchasing a New Lincoln !!! From the receptionist to the fianance manager, including our very professional personal salesman !!! First Class Dealership !!! Highly recommended !!!
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