Valley Automall
Henderson, NV
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Google Reviews
# Summary The dealership receives strong praise for its sales and customer service teams, with customers highlighting professional, honest staff who treat clients well and provide transparent financing and pricing. However, the service department has faced significant challenges, with one customer experiencing prolonged delays and poor communication regarding vehicle repairs that extended over two months.
Very impressed with this dealership! The team was professional, honest, and guided me through every step of the buying process. Financing was clear and straightforward, and my car was ready on time in excellent condition. Overall, a smooth, stress-free experience—I highly recommend them.
I probably wouldn't go anywhere else to buy a car. From Frank our salesman to the management and even the finance people my wife and I were treated like vip. Don't go to planet nissan they just wanna squeeze people out of money, I didn't feel this way at all at glory nissan. It was a good experience.
I came in with a battery issue with my Mercedes. Since I didn't want just anyone looking at it, one of the service writers came out, fixed the problem, and instructed me as to how to make an appointment to get the other issue done. Actually he told me up front, how much they would charge to fix the auxiliary battery issue.
My husband just bought his truck, Mr. Dauda was the best salesman, He took good care of us. Super good service, definitely a Good place to buy your next car. The building is super clean and relax , From the Nathanael Jimenez Family, thank you Ford county and Mr Dauda Kamara .
I am still giving this 1 star for the service department not the sales or anything. Ever since we got the BMW they did tell us that they will fix the headlights on the Monday back on May at the end of the month. So they got the headlights on June but they told me they got the wrong headlights. So I was like all good I'll come back the week after. Got it into service and Blake told me 1 headlights was right but the other is wrong. So I'm like this is ridiculous. So he gave me a rental. So they got the parts for the headlight and stuff. They got one headlight programmed but the other side isn't able to be programmed. Mind you this I had the rental for a month already. Called today which is July 16th. Blake has not given me updates because 2 weeks ago I suppose to get the car but instead they are unable to fix the car. My choices were for them to keep fixing the headlights or send to BMW dealership. I got super annoyed that I told him you guys are not making me happy so just send to BMW. So 2 weeks later apparently they sent our car to BMW to get it fixed. Called today which is July 16th and asked Blake for updates. He said he will get it but did I get a call back? Hell no I didn't get any updates. Feels like I'm annoying them but what i want now is a free gas up for 1 year if possible, a huge discount to the car if possible. It is ridiculous that they are not giving me any updates and I have to call them for the car.
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