Valley Mitsubishi
Kelowna, BC
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Staff members consistently earn praise for their professionalism, honesty, and willingness to work with customers' budgets and schedules without applying high-pressure sales tactics. Customers highlight smooth purchasing experiences, knowledgeable product information, responsive communication, and fair pricing on both new vehicles and trade-ins.
Today we received our 2026 Outlander PHEV Noir. Andreas at Valley Mitsubishi took care of us, and I have to say it is the first great experience we’ve had at a car dealership. Everyone there was very helpful, we got exactly what we wanted, and the process was quick. I have only driven it for a few drives around the block, but we are very impressed so far. The vehicle has very good torque, and even in power mode it is extremely quiet in the cab. 10/10 experience!
On saturday I went into Valley to look at a very specific vehicle. I was instantly greeted by Goldie whom was kind enough to let Austin know we were wanting to look at a vehicle. Austin greeted us and instantly went to look for the vehicle we were inquiring about. He was incredibly honest and very knowledgeable on the specific vehicle we were looking at. Austin made the entire process smooth and enjoyable. He was prompt to answer questions via text, and even allowed to break up the financing to accommodate my work schedule and not to take up alot of our time! We then dealt with Goldie for our financing who was incredibly detailed in her explanations of all the offers. We cant thank the both of them enough for giving us a smooth purchase experience!
After cruising website after website searching and researching every deal out there we ended up walking into Valley Mitsubishi during my lunch break to look at the 2026 Mitsubishi Outlander LE. Andreas was the salesman that greeted us as we walked in. He was friendly and professional straight away without any of the greasy sales tactics. We let him know what our family needs were and a budget that we were aiming to stay within. Andreas was quick to say, I’m sure we can make something work. Andreas quickly pulled out the calculator and gave us a rough quote that was rite where we needed to be. After a quick conversation we told him that we needed a few days to go over the numbers and go shop around other dealerships. There was no pressure at all from Andreas that day to make a decision which I respected. Throughout the week we had txt back and forth a few times, he quickly responded to any questions that I had. Then came the big day, test drive time. Andreas had everything ready for my arrival to make the whole process as stress free (as buying a vehicle can be) as possible. Then it came down to the fun part…….. the numbers, Andreas was knowledgeable, professional and was able to answer every question I had. He worked his numbers and provided me with what I thought was a very respectable final quote. He was even able to get me quite a bit more on a trade in than was expected. When asked what the chances were of getting into an outlander the next trim level up (SEL) and staying within the budget we gave him, he once again pulled out the calculator, crunched numbers and responded with numbers that were more than fair in my opinion. All in all, we had a great experience going through the process with all the staff at Valley Mitsubishi and definitely recommend this dealership.
⭐️⭐️⭐️⭐️⭐️ 5-Star Review I recently purchased a 2020 Ford Escape from Valley Mitsubishi, and the entire experience was outstanding. The service was exceptional from start to finish, and the whole process felt smooth and stress-free. Everyone I interacted with was friendly, knowledgeable, and genuinely committed to helping me find the right vehicle. A special shoutout to Goldie, who was absolutely fabulous. She made sure all my paperwork was organized and handled with care, and her professionalism and kindness really stood out. I’m extremely happy with my purchase and will definitely return to Valley Mitsubishi in the future.
Overall we were very pleased with our car purchase experience. Our Sales Rep was quite new, but professionally reached out to Manager and co-workers to ensure questions we asked were correctly answered and documents processed in a timely manner. It was a team sale and kindly/personally done. We did feel valued as a return to Mitsubishi customer and I am very happy with my new cheery orange RVR.
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