Valleycargroup
Phoenix, AZ
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# Summary This dealership receives highly polarized reviews, with some customers praising staff members for professionalism and helpfulness during transactions, while others report significant issues including vehicle defects, unclear communication, unresolved administrative problems, and alleged contract violations. Common complaints center on delayed deliveries, failure to honor agreed-upon repairs, and poor follow-up after purchase, though positive experiences highlight efficient service from specific sales representatives.
There’s a lot of lies of miscommunication dealing with Valley car group or overstock please be mindful before you buy vehicles from them or do your homework and due diligence on the vehicle that you’re purchasing going to get your own inspection. they are clearing codes It’s a bunch of run around there they will have you signed the contract what a bunch of fast talking gibberish very dishonest, but makes it sound like the truth just so they can lock you in my vehicle took a Little over a month after I signed the Contract on September 3 to receive a vehicle with the first payment, only 11 days away, now my vehicles in the shop and dealership saying that they cleared codes because there was no way that that vehicle should’ve left their yard in that type of condition
This sale transaction required both a lien release and travel to my location as well as vehicle transport. Jayson was super helpful, easy to work with and efficient. I highly recommend this company!
Fantastic experience selling my truck. Professional from beginning to end. Ryan was prompt, courteous, honest and professional. Would reccomend calling them when interested in selling your vehicle.
Didn't follow the purchase agreement picked and chosed what they fixed on the car ,14 days to get the car, not very friendly.tried changing the price on warranty on pickup day,to many problems, nere try buying from them again
I purchased a vehicle with this dealership 2 months ago. I thought everything was good until I didn't receive my license plate. I called them, no answer. I messaged Justin who helped me with the process only to be ghosted. I only kept getting excuses. That they submitted everything to the DMV and that it was there fault I hadn't received my license plate. That was until today I had to loose half a day of my work to go to the DMV and being told the vehicle was barely registered 7/16/2025 two months after payment and everything was already processed. They never responded me about anything. It's sad that due to poor miscommunication they would loose a customer. I get mistakes happen, but when they don't do anything to resolve the issue that's not right. They only care about the customer until they get paid. Any mistakes after they get paid they don't care. I
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