Franchise Dealer

Valleyfield Toyota

Salaberry-de-Valleyfield, QC

4.4(354 Google reviews)

Brands

Toyota

Contact

2500 Bd Hébert, Salaberry-de-Valleyfield, QC J6S 1C7, CA
(450) 373-0850valleyfieldtoyota.com/

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Google Reviews

# Summary The dealership receives strong praise for attentive, patient salespeople like Thierry Bélair, Blaise, and Jean-Christophe, who maintain consistent communication throughout lengthy ordering and purchasing processes. However, one customer reported significant service failures including missed appointments, poor follow-up, and disrespectful treatment from multiple staff members.

Ajay 566112 months ago

From the very first conversation, Thierry Bélair at Valleyfield Toyota made the entire process of ordering my 2026 4Runner TRD Off-Road Premium in gloss black an exceptional experience. He was always reachable, proactive with updates, and kept me informed every step of the way — from Toyota's manufacturing plant in Aichi through the long wait, all the way to delivery right here in Valleyfield. What stood out most was the follow-up. Thierry didn't disappear after the sale — he genuinely checked in and made sure everything was perfect post-delivery. That level of care and commitment is exactly what you hope for but rarely find. The truck itself is everything I wanted and more — commanding, capable, and stunning in gloss black. But the experience Thierry provided made it truly memorable. If you're visiting Valleyfield Toyota, ask for Thierry Bélair. You won't be disappointed.

Newphone Samsung5 months ago

Zero star for a seller named Jean Christophe. No respect and no follow up after one visit and two calls. And also zero star for another seller named Thierry. He never has showed up on appointment time. No respect at all. And finally zero star for manager of this dealership.

Stephanie Racicot8 months ago

My husband and I had a great experience from start to finish when purchasing our new Toyota RAV4 PHEV with the Valleyfield Toyota Team. Our salesman, Blaise, was very helpful and always reachable for any questions we had throughout the process. He is very detail oriented and follows through with any task brought to his attention. Please note he does not speak any English if that may be a problem for you, but if you can manage to get by in French, he is fantastic. Eveline in the financing department is so kind and made us feel very comfortable without putting any pressure throughout the process. We recently met Christopher in the Service department who also exceeded our expectations and was a pleasure to work with. Overall a great experience compared to other Toyota dealerships in the area, would highly recommend!

Jeff Logan3 months ago

I had a fantastic experience buying my Prius. Kind, honest and helpful staff. I highly recommend. Kevin was so nice

Andree ann Chenard7 months ago

I had to wait 11 months for my car because I wanted a specific model and only one colour. Jean-Christophe was very patient, transparent and professional through out this process. We checked every model available and he answered my MANY questions. If you are looking for a Toyota, go see him, you will get an incredible service. Thank you again, I am so very grateful.

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