Van Chevrolet of Kansas City
Kansas City, MO
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# Summary This dealership consistently receives praise for its customer-focused sales approach, with reviewers highlighting knowledgeable staff members who prioritize customer comfort over pressure tactics and follow through with attentive service. The dealership stands out for its post-purchase support and willingness to go beyond standard business practices to ensure customer satisfaction, earning strong recommendations from buyers across multiple vehicle types.
Buying a Traverse from Van Chevrolet Van Chevrolet was a great experience. Easy to shop online and to set an appointment. Tim Barney was attentive through the whole process. He followed up to confirm the appointment and verified the inventory they had available so that everything was ready when we arrive. After a couple of quick test drives we knew exactly what we wanted. Tim and Taylor, were great to work! Go see them for your next Chevy purchase.
I avoided car dealerships like the plague for good reason. And I’ve tried everywhere from CarMax to Reed Jeep.. I know what a hassle car buying can be. I hate every step of it. But when I tell you Van Chevrolet changed every negative impression I had about dealerships? My main issue is always service. They love you when you’re buying but leave you hanging once you drive off the lot. That was not the case here. Not only did they make me feel line a human and not a bag of money, they called to check up on me, followed up with me, and took all the guess work out of the process. Derek and Drew were TOP NOTCH in sales. And the service tram was helpful and knowledgeable as well! Special shout out to Jessie for ALL YOUR HELP. She’s been trying to get me in for over a year and I finally went and I’m so thankful I did. I just wish I had not been so stubborn and came sooner! If you aant to work with real people who genuinely care, come to Van for sure.
Our Salesman, Dominic Torres, and Finance Manager, Taylor Flora, were wonderful to work with. So very grateful for their willingness to go past business hours so that my husband and I could drive home a vehicle I personally never dreamt would be ours after finding it randomly online. I was simply trying to find a picture in Google images of the exact Blazer I've admired, and lo and behold, the image I found was locally at your dealership! Such a sweet surprise! We could just feel that was our vehicle, so we ventured that same day, made sure our trade-in was ready to go, with its title on hand. We sincerely prayed our salesman would be someone that we would feel comfortable with, and that would help us work out a deal where both parties benefited. Dominic was the answer to our prayers. Thank you, Dominic! And Taylor was knowledgeable, informative, and entertaining. It's the funny yes no buttons that made a late night closing survivable. Lol! Thank you, Taylor! 😜 Once again...THANK YOU, Van Chevrolet!!! We're forever grateful!!! 🥰
Great experience. Live in Oklahoma and happened to be in Kansas City. They had the truck with the options I had been looking for. Adam in the sales department was great to work and with no pressure. Adam and Deric were both knowledgeable with our questions and thorough with their explanations. I would drive back to Kansas City and buy again.
I had the very best car buying experience at Van Chevrolet. Everyone was friendly and knowledgeable, even those I didn’t directly meet or communicate with. Big shoutout to Drew, Deric, Jessica and Taylor for making the experience stress-free. Highly recommend doing business here!
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