Van Chevrolet Service

I picked up a really nice used 2023 Colorado the other day. Joe and Mike Nations helped me out, and they were great to work with. They got me a really good deal and were able to honor the employee discount. I had to wait an extra day to pick up the truck so they could detail it and finish a few other things. I didn’t mind the extra wait, but when I received the truck, the gas tank was nearly empty. That wasn’t a huge issue, but I was surprised to find more than a dozen fingerprints, smudges, and excessive oily residue throughout the interior, including on the door panels, seat, steering wheel, and center console. I don’t mind cleaning it up myself, but it left me wondering what the extra day was spent on. When I lifted the hood, I found that some type of engine shine had been sprayed throughout the engine bay, leaving visible run marks across many surfaces. I’ll be detailing the truck myself to remove the residue and prevent it from getting everywhere. I also found a pair of needle-nose pliers left in the engine bay by one of the technicians, which doesn’t reflect well on the quality of the inspection or service work performed. Additionally, I noticed the coolant reservoir was still below the minimum mark, even after I had mentioned it previously. As a technician myself, I was expecting more attention to detail during the delivery process. The sales experience was absolutely 5 stars—Joe and Mike were fantastic. Unfortunately, the lack of care and effort put into the vehicle’s preparation and delivery cost the overall experience the other 2 stars.

Anthony Lopez provided the best car buying experience. I had been searching for a preowned vehicle for a few months but several dealerships fell short of making a deal. When I found the car I wanted on my daughter’s birthday, I couldn’t waste time. He made our deal happen via text message so I didn’t have to leave home and when I came in to sign papers, he and the team had me out within an hour. Fast, easy, no harsh tactics. They even met the financing rate I came in with. I highly recommend Anthony in sales and Josh in finance. Above and beyond on speed!

Excellent experience working with Jay Miranda at Van Chevrolet. I recently purchased a 2024 Cybertruck, and Jay did an outstanding job from start to finish. Because of my schedule and an upcoming road trip, much of the transaction had to be handled remotely and asynchronously. Jay was responsive, proactive, and always focused on making the process easy for me rather than forcing a traditional sales approach. The deal involved a trade-in, financing, and several moving pieces, but everything was organized, communicated clearly, and delivered exactly as promised. When I arrived at the dealership, all the details had been handled and the purchase process was smooth and efficient. I've spent much of my career leading operations and customer-facing organizations, so I pay attention to execution. Jay demonstrated professionalism, attention to detail, and genuine customer focus throughout the entire experience. Highly recommended.

Alex and Travis were the best they did everything nicely for me. Got the loan done quick everything quick they made it happen so I could take my car home the same day. I think you guys very much very happy. Very good company.

Jay, thank you thank you thank you from the bottom of my heart! I’ve always sworn to avoid dealerships, the long days, pushy salesman, and shitty deals….but my goodness you and the team are everything but that. I’ve had the best experience with now TWO of my mustangs from you. With a total of SIX between my boyfriend and I. Your honesty and guidance is forever appreciated! You never fail to be to the point and ensure we are taken care of. I not only get to enjoy my car, but the experience at the dealership! Thank you for bending backwards and putting time after time into finding me what I want and ALWAYS making it happen. I am so blessed to have my dream car! With many tears of happiness and many hugs, thank you! ❤️ Vinny, thank you for working with me and being willing to meet my needs! Your kindness does not go unnoticed. It was wonderful speaking with you and receiving your personal congratulations! You have an amazing team, but truly one hell of a salesmen. Jay is #1!! Travis, thank you for listening to me in finance! Never pushing me to add on more than what I need. Getting me exactly what I want where I want it with no hidden costs or unnecessary add ons.