Vandermeer Toyota

I want to thank Barry and the entire team at Vandermeer Toyota on our recent purchase. They made the entire process easy and transparent on buying a new Camry. I was dreading buying a new car in the current market but everything the team did exceeded my expectations.

Posting anonymously from a pseudonym. I came to Vandermeer Toyota in search of a 2025 Toyota Prius HEV after seeing the best price I've seen for one online. My salesman was Mr. Barry Wood and he was absolutely phenomenal! Super friendly, super chill, knows his stuff and very fair. Completing the financing process with Nicole was a breeze thanks to her energy and expertise! I'm SUPER happy with my new baby and so glad I'm linked with a good dealership 🔑🫶 Thank you Vandermeer Toyota! 🖤

We were towed to Vandermeerr Toyota during a recent road camping trip. Arriving without notice, we vwere stunned to find as welcoming atmosphere with efficient and rapid service. Our problem was repaired quickly and professionally. There is no way to compare this dealership with any other we have experienced over the many years we have been Toyota users - this dealership is so superior and should serve as a model for other dealerships in the country. We thank you for saving our camping trip. Gratefully, Keith and Sue Rogers

Very bad customer experience. Friendliness = zero!!!!! Not even one star. Steve made zero effort to keep the conversation going. Driving 2 hrs (180km) to see a car and not being appreciated at all for coming in or the long commute and not welcomed as I should be. First thing I was told is "we are not negotiating any prices and not giving you a dollar extra for your trade", I have had 10 cars so far from Toyota, Honda and Lexus from different dealers and have never seen this zero experience to deal with customers. I wasn't even given a chance to see the car, or like it then discuss like any salesperson would do! A B C sales is to let the customer like the product then see what can be done to make a deal. No logic at all in discussion and he's not willing to compare or adjust to market price with unreasonable responses. Simply I was told go buy the car that was sold! I was in and out of the dealer in only 2 min (after waiting for the salesperson) without even seeing the car because of Steve's limited experience in sales although he was busy with another customer and I didn't mind waiting at all. I should have met the manager before I left, but I won't be dealing with or recommending this dealer anymore because of the really bad experience. 80% of the sales is communication and I found a sharp zero communication skills.

My wife and I visited Vandermeer Toyota to upgrade our leased 2024 Corolla Se. Our sales representative was Steve Nikolaou. After initial conversation, Steve's professionalism combined with honesty were impressive. We took a new 2026 Corolla Cross for a test drive with no restrictions. Upon our return, we had a discussion with both Steve and Derek Mcdonald resulting in a very satisfactory sales agreement. As Toyota customers for the past 20 years in Durham region, our overall sales experience at Vandermeer Toyota was excellent. The delivery process was also seamless and efficient. Thanks to Steve and Team. We look forward to enjoying exemplary customer service at Vandermeer Toyota for an extensive time ahead. Joan and Brian Goodall