Victoria Mitsubishi

I had an outstanding experience with Mitsubishi Victoria! From start to finish, the service was truly exceptional. The entire team was very welcoming, professional, and made us feel comfortable throughout the whole process. I would like to give special recognition to Ben Balderson and Akshay Anand for his excellent customer service. He was incredibly friendly, knowledgeable, and patient in answering all our questions. He made sure we understood every detail and helped us find the perfect vehicle for our needs. What impressed us the most was the great deal we received on our Mitsubishi Outlander LE 2026. They offered us a huge discount, which made our purchase even more satisfying and stress-free. Overall, I highly recommend Mitsubishi Victoria to anyone looking for a smooth and enjoyable car-buying experience. Thank you again to Ben and Akshay and the whole team for going above and beyond!

If there were 6 stars I would!! I purchased a used vehicle online from Devon, he assured me it was exactly as in the pictures. I drove the vehicle back to Mahone Bay, NS….. without incident. I took a chance and as it turns out there was no risk at all, because if it’s not a great vehicle, they don’t sell it. This organization can be trusted. Great vehicle sold by great people. THANK YOU 🙏

We’d like to extend a special thank you to Ashkay Anand for all of their assistance throughout our vehicle purchase. After visiting several dealerships and speaking with many salespeople over the past two weeks, this dealership stood out by making us feel the most comfortable and welcomed. Ashkay was professional, helpful, and made the entire process smooth and stress-free. We truly appreciate the excellent service and would highly recommend them to anyone looking for a positive car-buying experience.

Terrible experience. I own a Mitsubishi RVR and I brought it in for the 120 point inspection (180-200$ ish). I signed the contract before beginning work and said call me with any extras at all. Picked it up and there was a 17$ supplies fee tacked on. I mean not a huge deal, but that’s additional charge outside the contract, after explaining my reasoning and I don’t want to pay the guy behind the desk argued with me for 10 minutes. It’s not the amount we agreed to and it’s an add on after the fact, black and white imo. Eventually his co-worker told him to just remove it.. ADDITIONALLY, THE MAIN ISSUE WITH MY EXPERIENCE:IMPORTANT: They told me I needed approximately $12,000.00 in repairs and how my wheels are liable to fall off ect ect.. it’s not a new car by any means, I was expecting some issues but this was a total loss according to them. I brought my car into another shop for a second opinion with the report from Mitsubishi, the shop told me I have nothing to worry about, the car is totally safe to drive and didn’t recommend any work at all. Of course, this is an old car and it obviously needs work, but isn’t worth getting done. But they said it’s completely safe to drive and may last a couple years with regular maintenance.. MITSUBISHI clearly trying to scare people (me at least) to trading their car in for a new one. I get it’s “their opinion” but in my opinion this is a scam and I’ll never be going back to them. I have documents proving the work recommended by Mitsubishi and the other shop.

Let’s be honest, walking into a car dealership can feel like stepping into a lion's den. You brace yourself for the high-pressure tactics, the endless haggling, and the feeling that you're about to make the biggest financial mistake of your life. But then, there's Mitsubishi Victoria. My recent experience there wasn't just good; it was a revelation. It was the kind of transaction that makes you believe in magic, or at the very least, makes you wonder if every other dealership is just doing it wrong. From the moment we walked in, we were greeted by Jeff, our Sales Consultant. I was ready for the hard sell, but it never came. Instead, Jeff was the calm in the car-buying storm. He listened, genuinely listened, to our family's needs, our budget, and our worries. He didn't try to push us into a car we didn't want or couldn't afford. He was a partner in the process, offering a zero-pressure service that felt more like getting advice from a trusted friend than being sold a car. He helped us find the perfect fit, and for that, we’re eternally grateful. Just when I thought the experience couldn't get any better, we met with Devon, the Sales Manager. I had already gone to every other dealership in the Victoria area to get trade-in quotes for my old vehicle. The offers were, to put it mildly, depressing. But Devon looked at my car and, without hesitation, offered a number that was so high it felt like he was buying my car, not just trading it in. It was a trade-in offer that was in a league of its own, solidifying my belief that this team was truly dedicated to winning us over. Devon then put the final nail in the coffin of my skepticism by explaining Mitsubishi’s warranty. He didn't just give me the bullet points; he educated me. He detailed the comprehensive bumper-to-bumper coverage, making it clear that Mitsubishi stands behind its product in a way no one else does. But the true mic-drop moment was when he told us that if we don't make any claims, the additional warranty would be credited back to us at the end of its coverage. It wasn't just a warranty; it was a testament to their confidence and a reward for our loyalty. It was the cherry on top of an already perfect sundae. My experience at Mitsubishi Victoria was nothing short of phenomenal. Jeff and Devon didn't just sell me a car; they provided a masterclass in customer service. If you're looking for a new or used vehicle and want to be treated with respect, fairness, and generosity, look no further. This isn't just a dealership; it's a destination.