Victory Mitsubishi and Pre-Owned Super Center

I’ve been searching high and low for a bmw x5 and I landed on one at Mitsubishi motors I ended up working with eddy who helped me get into a wonderful deal and was a major help with the process and it didn’t take long at all I walked out with the dream car I wanted same day !

Buyer beware! I found a car on their web site and made an appointment to see it. After reading a large amount of negative online reviews I decided to cancel. I spoke with the business manager Chelsea to cancel and she informed me they were under new management and addressed my concerns about hidden fee's or requiring a deposit to get to the price listed. She was very nice and assured me the price listed was the price except for registration, tax and a $174 admin fee NOTHING ELSE NEEDED. I drove 50 miles , loved the car and then was told I needed to pay a 30% deposit to get to the online listed price. I even brought a certified bank check made out to them for an amount down but not 30%. I informed him Chelsea said that no money was needed to get to that price, and in fact when I asked him the same when we shook hands he said nothing. He also claimed Chelsea wasn't an employee and the people that answer the phone are another company. That was their policy. Tell people it was less online to get them in then then bait and switch with additional $ needed. Me, I prefer a business being honest upfront about cost, reputable and building my trust so I send them referrals. What I got here was deceptive pricing, 2 employees who lied to me directly just to get me in the door. They got yet another poor review, no referral and no sale. Won't ever go back.. you can make your own mind up.

Absolutely horrible and dishonest experience. This dealership completely wasted our time and used misleading pricing tactics just to get us through the door. The vehicle was advertised online for $22,995. We drove there expecting to see and potentially purchase the car with CASH, only to suddenly be told the real price was almost $31,000. Their excuse was that the advertised price somehow required a 30% down payment — which makes absolutely no sense for a cash purchase and was never clearly disclosed anywhere on their website. What makes this even worse is that they spent the entire day texting and confirming our appointment, but when we arrived, the car was not even there. Then they acted like they had “no idea” and told us to wait over an hour. This feels like a classic bait-and-switch dealership. They advertise fake low prices to attract customers, then hit you with thousands of dollars in hidden costs once you arrive. Completely unprofessional, misleading, and disrespectful of people’s time. Be very careful before dealing with this place. Ask for the FULL out-the-door price in writing before visiting, otherwise you may end up wasting your entire day like we did.

We had an amazing experience. Frank is a great salesperson, we had an appointment at 3 we got there at 12 and he assisted us right away. Gave us all information we needed and walked out with the car we were looking for! Definitely recommended!

Save your money everyone this place does not even have the car they list fake prices. They want you to pull up and then tell you that they don’t have a car and offer you something else on the table. This should be reported to Better Business Bureau. This is a complete scam. I came from two hours awayand wasted my whole day to get out here to listen to this unprofessional corporate Mitsubishi dealer.