Franchise Dealer

Viva Chevrolet

El Paso, TX

4.2(3,038 Google reviews)

Brands

Chevrolet

Contact

5915 Montana Ave Bldg B, El Paso, TX 79925
(915) 235-0766vivachevy.com/

Google Reviews

The dealership receives strong praise from most customers for knowledgeable and patient sales representatives who prioritize customer needs over aggressive sales tactics, with staff members like Nancy, Pablo, and Ulises frequently highlighted for their professionalism and integrity. However, one customer reported a negative service experience involving unprofessional employee conduct and subpar work quality, suggesting inconsistency in operational standards across different departments.

Jiggylord6 months ago

Nancy is hands-down one of the best car dealership sales representatives I’ve ever worked with. From the moment I walked in, she was professional, friendly, and genuinely focused on helping me find the right vehicle not just making a sale. She was incredibly knowledgeable, answered every question with patience, and made the entire process smooth and stress-free. Nancy went above and beyond to make sure I was comfortable with my decision, explained everything clearly, and never pressured me. Her honesty, attention to detail, and excellent customer service truly set her apart. If you’re looking for someone you can trust who will treat you with respect and care, ask for Nancy you won’t be disappointed! Highly recommend!

Richard Lemus2 months ago

Amazing expierence. Pablo was great extremely good vibe guy, not pushy very accommodating, patient, and polite. Went in to look at Colorados he was very knowledgeable and showed us 3 different trucks/trims and in the end we told him we wanted to see other dealerships, they completely understood and simply stated, "if you find a better deal all we ask is to give us an opportunity to match it." 100% that's what convinced me I wanted to work with them. The following day we ended going with a Silverado. Process was seamless and easy. Would recommend to anyone to go here.

Ana Queren Sanchez3 months ago

I recently visited Viva Chevrolet while searching for a new SUV, and I wanted to share what a positive experience we had. From the moment we walked in, Ulises Acosta took excellent care of us. He was friendly, funny, patient, and genuinely interested in helping us find the right vehicle—not just making a sale. After visiting several dealerships and having some not-so-great experiences, working with Ulises was honestly refreshing. We also had the opportunity to speak with Sales Manager Hedder Lopez, who was professional, attentive, and made sure all of our questions were answered. It’s clear that customer service is a priority for their team. Although we ultimately decided not to move forward at this moment, we truly appreciated the transparency and respect we were given throughout the process. I highly recommend Viva Chevrolet, and especially Ulises Acosta and Hedder Lopez, for anyone looking for a dealership that treats you with honesty and care.

el main mana month ago

For starters. When I dropped off my truck.and i walked to the main building there were 2 chevy employees cursing at each other. In the main office. Dropping F bombs at one another When my truck was done I was checking out the engine cleaning I paid for. That was not a such a good they did. Then I had to wait another 15 minutes because they forgot to wash my truck. The person who helped me mike he did a good job. But the over all experience at viva not so good.

Jesus Esparzaa month ago

Pablo Robles and Hedder Lopez were nothing short of AMAZING in the customer service they provide. They are great at understanding what you need and come through with a solution. They went above and beyond in the purchase of my 2026 Chevy Tahoe!!! 100% Recommend working with them!

Get anonymous quotes from Viva Chevrolet

Submit your car request anonymously — Viva Chevrolet and other dealers in El Paso, TX will compete for your business. You choose who to reveal your contact info to.

Get quotes anonymously →

Is this your dealership?

Claim this listing and your first bid is free — no credit card required to get started.

Claim this listing — first bid free

No credit card required to sign up

How AutoAnon works for dealers

  • Buyers submit anonymous vehicle requests
  • Matched dealers compete with their best offer
  • Buyer chooses — you get their contact info exclusively
  • First bid is on us
Learn more →