Volkswagen of Puyallup
Puyallup, WA
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Google Reviews
Customers consistently praise the dealership for its transparent, pressure-free sales approach and exceptional customer service from knowledgeable staff members like Daniel, Oscar, and Laura. The team is repeatedly commended for fair pricing, smooth trade-in processes, and a genuinely helpful attitude that prioritizes customer satisfaction over aggressive sales tactics.
Exceptional Experience with Daniel! We bought a 2023 Taos SEL over the Memorial Day weekend, and we couldn't be happier. I want to give a huge thank you to our salesman, Daniel. He was incredibly kind, welcoming, and upfront from the very beginning. Instead of using high-pressure tactics, Daniel gave us all the information we needed and let us fall in love with the vehicle on our own, while still providing helpful insights and great comparable data. There was absolutely no pressure, and we are so grateful for such a positive, stress-free experience. The entire crew here is fantastic, and we will definitely be back in the future for our next vehicle!
Their “Leave Happy” slogan definitely lives up to the hype! I left extra happy... like smiling‑all‑the‑way‑home happy. I ended up buying my car from Volkswagen of Puyallup, and I honestly couldn’t be happier. Not only did I get a much better deal than what Tacoma was offering, but I also drove away in a nicer car than I even expected. The whole experience was so smooth. The trade‑in process was incredibly simple, no stress, no back and forth, just straightforward and fair. And the perks that come with buying from Volkswagen really sealed the deal for me. Oscar is amazing. He went above and beyond, even staying after hours just to work around my schedule, which meant a lot. Roman, thank you! he is super easy to work with and explained everything clearly and thoroughly. Overall, the team made the entire process feel easy, honest, and comfortable. If you’re shopping for a VW, I’d definitely recommend checking out Volkswagen of Puyallup. They truly took care of me.
We had an excellent experience at the dealership from start to finish. The entire process was smooth, professional, and much less stressful than we expected. Daniel and Oscar were especially great to work with. They were both very patient, knowledgeable, and genuinely helpful throughout the whole process. They were both also very responsive during correspondence. At no point did we feel pressured or pushed into making a decision, which made a huge difference for us. They took the time to answer all of our questions, worked with us on the pricing of the new vehicle, and gave us a very fair trade-in value for our current vehicle. It really felt like they wanted to help us find the right deal instead of just making a sale. The dealership itself was very pleasant, welcoming, and easy to work with overall. Everyone we interacted with was friendly and professional. We truly appreciated the honesty, transparency, and customer service we received. We would absolutely recommend this dealership to anyone looking for a positive car-buying experience, and we especially recommend asking for Daniel or Oscar!
My partner and I were recently in the market for a new vehicle. Daniel E. was a great help from the start. He met us on the lot, found the ID.4 we came in to check out, and got us a test drive quickly. Answered all our questions, responded fast, got us an extended test drive, and came in on his day off to finalize the sale. Laura in financing was just as helpful. She found a better financing option, explained everything quickly and thoroughly, and got us through signing all the document fast. The next time we’re in the market for a VW, this will be our first stop.
We bought a VW Tiguan 2025 R series today. I want to thank our salesman’s DANIEL. He was kind, up front and welcoming. He gave us all the information we needed and even rode with us to a sister company to test drive other models so that we could compare. He let us fall in love with the vehicle ourselves while providing helpful insight and comparable information on the vehicles. I also want to thank JORDAN in financials, who informed us of all our options and kept us on the budget we requested. We had a set amount we were willing to spend and they honored that. Great crew and we would definitely come back in the future for another vehicle.
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