Volkswagen of Waco

This might have been the easiest car buying experience we have had. My husband traded in a BMW convertible for a Golf R. The manager worked hard to find the best trade in option, knowing it was not a car that would probably sell in Waco, but still a great car. His quote was right in the middle of what my husband expected. And, the Golf R was also reasonably priced which is hard to find around Austin. On top of this, they include a tint and ceramic coat on certain parts of the car for free.. easily at least an extra $800 at most dealerships as "add ons" you can't take off. The salesmen were knowledgeable but still friendly and asked great questions of my husband who has extensive knowledge in his cars. One particular thing I really like is that the manager works to price all his cars in the top 3 of good buys around TX. This shows he wants to move cars and give good deals to customers. I can't recommend this place enough from which to buy a car. When/if we move forward to another VW, this will be the place we go. They are worth the 1.5 hrs drive!

⭐⭐⭐⭐⭐ Highly Recommend Demonte!!! We had the BEST experience buying our new Volkswagen in Waco thanks to Demonte! From the moment we walked in, he was incredibly personable, welcoming, and genuinely funny — which made the entire process so much more enjoyable. We had our family of four with us, and he made everything feel easy and stress-free. He kept us engaged, answered all of our questions clearly, and never once made us feel pressured. Car buying can sometimes feel overwhelming, but Demonte made it smooth, efficient, and actually fun. If you’re looking for someone who is knowledgeable, professional, and truly great with families, ask for Demonte. We are so thankful for his help and absolutely love our new Volkswagen!

Want to take the time to thank Luis and CJ at VW Waco! They were very helpful, explained everything in detail on how the car buying process is, and did everything to get us approved! I appreciate the honesty and helping us find the vehicle that we were looking for! I appreciate Luis for making the application process easy and 5 stars for being bilingual! I also appreciate CJ for reaching out to us so quickly after we inquired about at vehicle, and making sure our truck was ready for us to drive off the lot! Overall 10/10 experience! Thank you to both of these guys and anyone else who was involved in getting us approved ! 😁

So thankful for Ted and Corey today on the amazing service today!! Went in for only a routine oil change and left with all my questions answered! They were so helpful and even printed me a maintenance schedule for future reference. They were friendly, helpful and thorough. It was a BIG change from past experiences and that means a lot considering I’ve been serviced at the location for the last 3 years.

I recently purchased from Volkswagen of Waco and could not be more impressed with the level of service I received. Coltin Jellison (CJ) and Damain McLeish made what can typically be a stressful process feel completely seamless from start to finish. Coltin was knowledgeable, patient, and genuinely listened to what I was looking for — no pressure, no runaround. He walked me through every option and made sure I felt confident in my decision before we ever talked numbers. Damain handled the financial side with the same professionalism and transparency. He broke everything down clearly, answered all my questions, and made sure I walked out with a deal I was truly happy with. You can tell these two actually care about the customer experience, not just the sale. That's rare, and it makes a real difference. I will be sending everyone I know straight to them. These two operate with a level of professionalism and warmth that you just do not find everywhere. If you are in the market for a VW do yourself a favor and ask for Coltin and Damain. You won't be disappointed!