Wakefield GMC

Everyone was great had an issue with something on th truck not being right when I got home they immediately ordered the correct part. The salesman wast the best around. Did outstanding job

About a year ago I came to Wakefield GMC driving through the parking lot looking for a SUV for my growing family of 5..A few days ago I came back and was welcomed as soon as I got out the car by Cody Taylor. We asked to just compare some SUVs at first. Cody was extremely helpful and didn’t let our questions go unanswered. When we were finished, we thanked him for his time and assistance. We exchanged information and he didn’t pressure us to buy.. After getting home and discussing our experience with him and all the information provided, we decided to come back the next day and purchase our dream family SUV.. Cody was phenomenal throughout the entire process. Him and the Wakefield team definitely made sure we got the best! I would absolutely recommend! 10/10.. Make sure to ask for Cody!

I bought my Chevy Colorado 2018 form Wakefield GMC back in July of 2026. When my vehicle started to overheat this was the first place I thought of bringing it. I dropped it off Monday being told it would be looked at on Tuesday at 8 AM. A call came through saying it was looked at and was not overheating and then at 1 o’clock. I called for an update and was told it wasn’t even looked at yet. After getting off work at five, I decided to start heading over to WakeField when we got a call saying it was overheating and that they would look at it Wednesday morning. Wednesday afternoon I got a call saying they think it’s the water pump and it would cost $950 somewhat dollars to fix not including the $115 diagnostic fee. I then told them I would not be paying that and that I would find someone else to do it. After picking up my vehicle I went through the report and saw it stated it never overheated. I talked to Jeff and he said it did not overheat and I asked why I was told it did overheat I was just given some kind of Standard answer and left. After 17 minutes my vehicle was all the way past 260 degrees and I called. I then called saying, I felt lied to you and that there was lack of Communication and was told that I would get a call back on Thursday. So far, I haven’t gotten any Call back except for a text, asking me to write their service and if I would recommend to friends and family. Frankly, I do not, and will not be going to WakeField again unless absolutely necessary.

My wife and I recently bought a 2021 Ram from Wakefield and had a very pleasant experience. I hate going to car dealerships and we had been going to them for the last couple of months in search for a truck with the towing capabilities that we needed. I had found several at different dealerships but was always completely turned off by the pressure and the pushiness of the salesman. I had found a truck that I had planned on buying over the weekend but before that weekend came, I ran across a listing from Wakefield. I called them and the conversation that I had had over the phone alone, was better than any conversation I had at any other dealership. It made me want to come down and take a look. They close at six, but we didn’t get there till 5:30. The salesman Kevin told us not to worry about the time and said that he would stay as long as we needed. It was the least pushy and pressured experience I’ve ever had dealing with a car salesman- dare I say that I actually enjoyed the entire experience. Same with the finance director Nathen. Just a pleasure. Obviously, we don’t know these people personally but their sales game is on point! They made us feel like they were people I would hang out with and talk to over dinner or lunch when buying a vehicle wasn’t even in the equation. Every other car dealership that I’ve dealt with needs to take a lesson from them. You can be aggressive or you can be like them. But even aside from that, They went to work for us. I had a great interest rate from my bank, but they were able to find an even better one. I didn’t think that was It’s gonna be possible just because my bank gave me such a great rate. And as far as working with us to get me out the door at the price we need to be at, they were hands-down, a great team to deal with. We’ve only had the truck for a few days, but so far we’re extremely pleased with it. Whenever we’re in the market for another vehicle, we know where we’ll be going.

We stopped in last minute because we were concerned about our tires. The team (Debbie) was incredibly kind, quick, and helpful even without an appointment. They took the time to check everything and gave us peace of mind before getting back on the road. Great customer service and truly appreciated their willingness to help!