Wally Armour Chrysler Dodge Jeep Ram
Alliance, OH
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# Summary The dealership is widely praised for its friendly, knowledgeable sales staff who provide efficient service and pressure-free buying experiences, though customers should be aware that financing must be completed through the dealership with no alternative options. Multiple reviewers highlighted exceptional customer service from individual salespeople, while one customer noted that managers were less accommodating than regular sales representatives and that the dealership's inflexible financing policy may not work for those seeking better rates elsewhere.
I came in with no appointment, I just wanted to look and possible drive a gladiator. I didn’t make it to the door and I was greeted by Seth! I showed him what I was looking at and within 10 minutes we were on the road test driving! The test drive was great Seth was very personable. I felt like I was talking to an old friend! At the end of the test drive I needed a day to really think about if this is the vehicle I would like to get. I think the best part of the experience is there was so pressure to buy from Seth or really anyone there. The next day I came back with two other cars I wanted to drive Seth again was personally and was very knowledgeable of the questions I had on the vehicles. I definitely would recommend going and seeing Seth you will not only have a smooth buying experience but many many laughs and great conversations! I ended up leaving with my 2025 jeep wrangler and I absolutely LOVE HER! I really enjoyed that the manager, (I can’t remember his name but he was just as amazing) came and sat down with me to discuss my buying options! Thank you so much Seth and the rest of the team there that helped me make this possibility!
I had a good experience with wally armour. Judah was so helpful in helping me find a car that worked with my budget. All the employees where really friendly.
Great experience…Tyler was our sales guy helping my son Buy a used Dodge charger. The whole process was very easy. Everybody was very nice.
After having a super disappointing day car shopping,( especially a certain auto mall in ravenna) a knight in shinning armor that goes by the name Seth saved the day by getting me into a loaded ford explorer I had my eyes on. Seth kept the whole process moving quickly, fastest transaction I've ever been apart of. He is so good at his job other staff members were pulling him aside to help complete side quest they / other, not busy employees could not complete. At one point , Seth ran across a 4 lane highway to save a kitten from a tree, and on his way back he changed all 4 flat tires on a broken down car on the side of the road. The explorer so far has been amazing, I noticed the air conditioned seat isn't working fully so I called Seth, and we are going to coordinate that being taken care of. OH and to mention the purchasing team gave me TOP dollar for my trade in, I will definitely be returning and would definitely recommend everyone getting ahold of Seth for their next ride. (This is not a paid advertisement)
Pros- Great prices. Cons- Regular sales reps are WAY better than the managers. In addition BE AWARE THEY REQUIRE you to do financing through them there is NO WAY around it. So be aware if you find a better rate elsewhere IT DOES NOT MATTer. They will NOT proceed and let you walk away. They actually mult times said they were happy to part ways if it wasn’t their way their terms. A lot of banks can beat their dealership financing but be clear it doesn’t matter it’s their financing or nothing. They don’t need your business and they will find it elsewhere. So as long you can accept that this might be a good fit for you.
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