WATERMARK NISSAN OF MADISONVILLE

We had an amazing experience at Nissan of Madisonville! Ricky, Chris, and Theron went above and beyond to help us find the right vehicle that fit both our needs and our budget. At no point did we feel pressured. Instead, they took the time to answer all of our questions, listened to what was important to us, and made sure we were comfortable every step of the way. Car shopping can be stressful, but they made the entire process easy, honest, and enjoyable. We truly appreciate their patience, professionalism, and commitment to helping us make the best decision for our family. If you're looking for a dealership that genuinely cares about its customers, we highly recommend asking for Ricky, Chris, and Theron. Thank you all for such a great experience!

Just bought a new nissan rogue from Avantre Goodrich he was very helpful about everything done a really good job for me if you want a new nissan he knows everything about nissan

I had a conversation the manager on a message thread- their business chat group. I told him up front what vehicle we had now, what our current payoff was and what vehicle we was looking for and even why we wanted to trade. Yes our payoff was on the higher end so I sent him one last message to make sure that it was not to high that we couldn't be helped. I was told- No that payoff is not that bad. We will take care of your payoff and even offer you a deal on top of paying off your balance. He then preceded to tell me what all i need to do to "claim my voucher." My husband took off work and in we go thinking we're all set. Nope!! After setting for a couple of hours- we was told that our negative equity was to high..... Um.. you knew this BEFORE we came in. I told you this 2 days ago and it was all ok. What happened to honesty! Could you not have said that the balance was to high BEFORE we came in, when I told you what it was?? The whole experience was a JOKE!!! I wouldn't return as a customer nor would I recommend them to any of my friends or family. Honesty and being trustworthy is key! If you say one thing and 2 days later your whole story changes... thats a no for me!!

I had previously purchased a new truck from Adrian Nissan back in March and still have not received the car title. The new owners of Nissan of Madisonville have gone above and beyond to help and assist me to rectify the mess Adrian had left me in. Without their generosity and guidance I would be completely up a creek trying to navigate this issue. While Adrian completely destroyed the trust and rapport between us, Nissan of Madisonville is showing that they are true business people deserving of a chance. Whatever bad blood you might have towards the Adrian group, it is not warranted with Nissan of Madisonville!

I want to thank Nissan of Madisonville for stepping up and honoring a deal that the past owners of the dealership left me with. They left me with a new car I couldn't title and a debt on a trade in that they never paid. The new owners have taken care of everything, thank you.