Watson Chevrolet, INC.

Service Department review: Lost one star as the attempt to make an appointment over the phone could not be done - voicemail left with them was never returned. Recommend making a service appointment online. The rest of the service to address a recall was good - they were efficient and communicative. Also didn't try to sell service having nothing to do with the recall. Will come back when needing dealer required service in the future.

Took my 2023 Camaro SS 1LE in for its annual. A special thanks to my service advisor, Peter Alvarado. He was communicative, honest, and made sure everything was accomplished in a timely manner. And to the technician that worked on my car: thank you for your care and attention to detail in putting the trunk back together properly, having my radio settings saved, windows learned, etc. It’s the little things like this that make me feel confident trusting Watson Chevrolet with my car. Thank you Peter and Tech!

Great customer experience at the collision center of Watson Chevrolet. My contact was Alex Rodriguez and from the first phone call to Alex to the time I picked up my truck the service was first class. He has a great ability to connect with the customer and that is key when dealing with a stressful situation. Alex kept me updated on the progress of the repair. Also great help from Alyssa and PJ Altier in the office area. A huge thank you to the three dynamite associates I mentioned and also to the many other associates behind the scenes. Please make sure this feedback is shared with everyone. Thank you Donal

The first issue was your receptionist was inadequate! She was informed by me that I was here to have a. Check engine light on my dash cleared and repaired as necessary! She scheduled me for Wednesday morning and said it would take two hours and I could wait for it. When I arrived Wednesday, Peter informed me that I was scheduled for a tranny flush! When I told him I was here to get the check engine light issue repaired, he responded it would be a two or three day process! He offered me a uber & the rest of the service went well! She should be better trained and informed!

My gen 1 Volt had to be towed in. My service advisor, Peter, was very helpful in scheduling service and kept me in the loop throughout the process. The technician, Will, who also serviced the vehicle went above and beyond to ensure I was back on the road quickly. Thank you!