Waxahachie Ford

I had an amazing experience working with Fernando while getting into my new truck. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free. What really stood out was how patient and attentive he was throughout the whole experience. He never made me feel rushed or pressured, and he worked hard to make sure I was comfortable with every step of the deal. Fernando truly went above and beyond to make sure I left happy. If you’re looking for someone who is honest, hardworking, and dedicated to great customer service, I highly recommend asking for Fernando. Thanks again for all your help—I absolutely love my new truck!

Bought a 2026 F250 Tremor and a 2025 Bronco Raptor from this location, great sales department. Their service department pure garbage!! Had a large leak in the roof the day i Bought the Bronco, they had to order in the seal replacement, 2 weeks with no update. I was in for my F250 oil change and asked, they had it in for over a week without calling me. I had so much water intrusion over those 2 weeks im worried the air bag will become a issue now with all the water it was getting. They replaced the seal and left black sealant on my paint and they could not even put the molding that covers the airbag correctly on both sides. They also did a horrible uneven seal placement job,i can almost guarantee this will leak.This was really bad quality inspection, will never take my trucks back there and will go to Mac Hiak ford in Desoto to try and get this repaired correctly.

If you are looking for above and beyond customer service look for Tim! Never have we been helped so much like he helped us. He made us feel valued and appreciated the entire time. Extremely quick with everything, including bringing vehicle and vehicle for us to see. Picked up our truck to have leather installed with a loaner and then brought it back once it was done. Go see Tim and his team! 👏👏👏👏👏

Bought a 2026 Ford Maverick from them on May 1st. Tim is a great sales guy, the polar opposite of pushy. The finance guy is awesome too. Only took 2 hours to test drive and buy it. Top notch experience.

I brought my vehicle in for a oil change and a recall. I was immediately greeted by Calvin Jones. Very professional and polite. He kept me updated throughout the entire process! It was a very painless process. I will definitely be back!