Franchise Dealer

Webb Chevrolet Service Center

Farmington, NM

4.6(1,314 Google reviews)

Brands

Chevrolet

Contact

3911 E Main St, Farmington, NM 87402
(505) 716-4457webbauto.net/Service

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Google Reviews

# Summary The service center receives strong praise for its sales team's customer-focused approach, with salespeople taking time to listen to client needs and work within budgets rather than using high-pressure tactics. However, one customer reported significant frustration with post-accident repair issues, particularly regarding air conditioning problems and disputes over warranty coverage for related damage.

devynae lopeza month ago

If you are looking for your next ride I would hands down recommend Ben Cluff! We have a hard time in dealerships because of the pushy salesmen. He was so far from that. Not only did I want to purchase a new vehicle but traded in two as well. He Listened to our needs and wants. Worked with the budget we gave prior. Got us into a vehicle even better than what we thought we wanted. Kept great communication even after the purchase. Overall an awesome and one of the best experiences we have had in a dealership! When we upgrade in the future we will definitely go with Ben again!

Nicole Ortiz3 months ago

I want to say thank you to Webb body shop! The staff are amazing, friendly and made the whole process so easy! Not only did they make my car look fantastic on the outside, they went the extra mile and detailed the inside! Thank you so much for everything!

Randy Geeslina month ago

I reported that my air-conditioning was not working as it had prior to the accident after I received my truck back the first and second time. Only to be told that I will now have to pay out of pocket for a diagnostic fee to determine if it was related to a repair that was done under insurance claims when it is obviously related considering that the condenser was changed out. That repair could have introduced air into the system which could easily then have damaged the compressor and that could also be the cause of the belt and pully/ compressor noise. It had no issues prior to the repairs made but now the cooling does not work properly (half the time it produces warm air) when you changed out 1 of the main components in the system makes no sense. Because I have been out of work due to not being able to get my truck back and being provided a vehicle that I was specifically instructed that it was not to be used to transport any of my tools for work the additional costs and having to incure more loss of income to get this problem resolved is not what I expected from this company. What should have been covered by my insurance is costing me alot more than just a simple diagnostic fee. The loss of income the rental car the diagnostic fee are all adding up. Which I said the first time I got the truck back there was still something wrong but because insurance has paid the claim out I now have to prove that the problem is related to the initial damage and only then will i get reimbursed for only the diagnostic fee. All the other expenses I have to just be at a loss for!

Shailene Darrow3 weeks ago

Nate and Corwin were the best thank you for finding a vehicle for us and helping us get into it. Much appreciated!

Chey Haileya month ago

Tank was AWESOME!!!!! First time buyer and he made sure to educate me every step of the way and get me in my car of choice matching my budget! Thank you Tank AND Tommy! Tommy took great care of me when Tank was busy. Good dude right there!

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