Wellesley Toyota Used Car Department
Wellesley, MA
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The dealership is consistently praised for its knowledgeable, friendly, and professional sales team that prioritizes honest customer service without high-pressure tactics. Customers report smooth purchasing experiences, accurate vehicle descriptions, excellent coordination among staff, and strong satisfaction with both the cars purchased and the overall buying process.
I bought a car here recently. I mostly worked with Braulio. He was informative and friendly, as was everyone on the sales team. They were good at coordinating with each other so there was always someone ready to help me with exactly what I needed even if the person I'd been working with wasn't there at the moment.
Bought a used (like new) Camry from Wellesley Toyota and I could not be happier with the service and process. Marcus helped me pick out the right car, get me a great deal, and breeze through the paperwork with Al. Would not hesitate to purchase a car through them again! Definitely will be recommending anybody looking for a Toyota to stop here first.
Pre-owned 21012 Scion XB - Here is the review of the dealership, it's people and the car. The Scion dealership is nice, clean and space seems to be an issue. I was rapidly aware that I was in an area that that was far more populated then Vermont. The Toyota portion was over on the next block. Shaun Fisher who is the General Manager/Business Manager did a fantastic job. Shaun arranged for Nathan to assist us (Wife and I) and he was waiting for us when we arrived. Two excellent people who were very professional and honest. Integrity is a huge portion of doing business today and they certainly demonstrated it. The car a 2012 Scion XB which was originally found on-line. The dealership was contacted (by phone) and they provided excellent accurate information via email. The car met my wife's needs and was exactly as described.. It performed flawlessly and the deal was done. Easy time in the business office and we took delivery (with a full tank of gas) from Nathan. Nathan was effective and assisted my wife in setting up the bluetooth. The car was driven back to Vermont and averaged 26 miles per gallon and the most recent trip and checking of the MPG yielded 32 MPG. The wife is pleased. Was the 185 mile one way drive worth it? - YES. Is the car what we expected? - YES and more. Were the dealership people what we expected? YES Make the drive- it's worth it.
This is a great dealership. Very low pressure and a culture that values providing an honest deal and service to the customer. We bought 2 cars from them and could not be happier.
Friendly staff, decent inventory. We were given honest opinions and they did not push additional stuff like extended warranty, etc. Overall pretty positive experience.
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